About the role

This is an excellent opportunity for a Mandarin-speaking Lending Manager to join the growing team at AM Group Holding Australia PTY LTD.

As a Lending Manager, you will play a crucial role in the company's mortgage business, responsible for overseeing the loan application process, client relationships, and ensuring the delivery of exceptional customer service.

What you'll be doing

Manage the end-to-end loan application process, from initial client assessment to final approval

Provide expert guidance and support to customers throughout their loan journey

Develop and maintain strong relationships with clients, ensuring their needs are met and their expectations are exceeded

Collaborate with the broader team to identify and implement process improvements to enhance efficiency and customer experience

Contribute to the growth and success of the mortgage business by identifying new opportunities and referral sources

Ensure compliance with all relevant regulations and internal policies

What we're looking for

Minimum 1 years' experience in a lending or mortgage management role, preferably within the banking or financial services industry.

Strong customer service orientation and the ability to build and maintain long-lasting client relationships

Proficiency in Mandarin and English, both written and spoken, is highly desirable

Demonstrated understanding of the mortgage industry, including relevant regulations and compliance requirements

Ability to work independently and as part of a team, with a proactive and solution-oriented approach

What we offer
At AM Group, we are committed to providing a supportive and rewarding work environment for our employees. As a Lending Manager, you can expect:

• Competitive commission structure and incentive-based remuneration
• Opportunities for professional development and career progression training
• Flexible work arrangements to support work-life balance
• A collaborative and inclusive team culture that values diversity and innovation

If you're ready to take the next step in your career and join a dynamic and forward-thinking organization, we encourage you to apply and we can discuss further.