Medical Receptionist

Duration: Full time, ongoing

Base Salary: $72,169 to $77,432 per annum (Admin 3.1 to 3.4)

This position is identified for an Aboriginal and/or Torres Strait Islander person and is intended to constitute a special measure under section 8 (1) of the Racial Discrimination Act 1975 (Cth), and section 57 of the Anti-Discrimination Act 1996 (NT).

• Darwin's only Aboriginal community-controlled health service
• 6 weeks annual leave + 5 paid days during Christmas shutdown
• Ongoing opportunity with career growth pathways

Provide high quality customer service to our clients and administrative support to our clinical teams of Danila Dilba Health Service.

Who are we?

Established in 1991, Danila Dilba Health Service (DDHS) is an Aboriginal community-controlled organisation committed to providing culturally appropriate, comprehensive primary health care services and community development within the Biluru (Aboriginal) community of the Yilli Rreung (Greater Darwin) Region in the Northern Territory.

We work to address the social determinants of health including the broader issues that affect our people's health, through evidence-based research and public advocacy. We also work to empower individuals, families, and communities to optimise their health.

About the role

Our Medical Receptionists provide high quality customer service to our clients and administrative support to our clinical teams of Danila Dilba Health Service.

Responsibilities:

• Provide receptionist duties to clients presenting to Danila Dilba Health Service clinics.
• Provide administrative support duties for all health practitioners within the clinic, including faxing, filing, photocopying, scanning, and taking messages.
• Coordinate client's appointments including booking, confirming, cancelling, and re-scheduling.
• Coordinate booking recall lists and review and action relevant recalls.
• Undertake SMS contacts.
• Monitor and follow up on missed call reports.
• Monitor pathology pick-ups.
• Coordinate transport pick-ups.

To be successful you will need:

Essential

• Reliable and punctual with a high level of self-motivation.
• Demonstrated knowledge and experience working in office administration and/or medical reception.
• Demonstrated awareness of and sensitivity to Aboriginal culture and history and knowledge of issues impacting on Aboriginal and Torres Strait Islander peoples.
• Well-developed interpersonal skills including written and verbal communication skills with an ability to handle sensitive matters and maintain confidentiality.
• Ability to work independently, and as a member of a team, with strong organisational skills and demonstrated ability to plan, manage and prioritise tasks.
• Demonstrated competency in the operation of Microsoft Office and similar software programs.

What we offer:

• 6 weeks annual leave per annum
• 5 days paid leave during end of year shutdown period (on top of annual leave)
• Salary packaging of up to $15,990 per annum.

For further information please contact Corinne Swan (Clinic Manager) on (08) 8942 5400 or email [email protected].

Employment with DDHS is subject to a police check, a current NT working with children's card, CPR certificate, and full vaccination against COVID-19, or an exemption as listed on the Australian Immunisation Register (AIR).

Only those with full working rights will be considered for this position.