CS Cavity Sliders AU | Technical Know-How. Customer Focus. Real Impact.

You’re here to connect, quote, and deliver.

If you’re a technically minded customer service pro who thrives on accuracy, communication, and collaboration — this is your opportunity to shine.

At CS Cavity Sliders, we’re redefining how people move through space — and we’re looking for a Technical Customer Service Representative to join our Sydney team and help bring our customers’ projects to life.

What You’ll Do:

Interpret plans and door/window schedules to prepare accurate quotes and tenders

Communicate with customers via phone, email, and in-person at our Wetherill Park showroom

Collaborate with internal stakeholders (Engineering, Operations, and Sales) to ensure quotes align with project requirements

Use ERP and CRM systems (Epicor and SugarCRM) to manage quotes, orders, and customer interactions

Support showroom visitors and promote our premium, Aussie-made products

Who You Are:

A confident communicator with a technical mindset and customer-first attitude

Experienced (5+ years) in estimating, quoting, or technical customer service (ideally in construction or manufacturing)

Able to read and interpret plans and schedules with precision

Comfortable using business systems like Epicor and SugarCRM

A team player who takes pride in their work and gets things done with quality results

What You Get:

Competitive salary + training + development

A supportive team that values initiative and collaboration

Monthly lunch shouts, values recognition, and EAP access

A culture that backs bold ideas and celebrates wins

A company that respects work-life balance and complies with Australia’s Right to Disconnect legislation

Our Values:

We’re proud of what we build — and how we build it. At CS, we:

Be Team Players

Take Pride in Our Work

Back Ourselves & Make it Happen

Look Forward

Find out more about us:

🌐 cavitysliders.com.au

📺 YouTube

💼 LinkedIn

📸 Instagram

👍 Facebook

Pre-Employment Screening

Applicants must have the legal right to work in Australia.
As part of our recruitment process, you may be required to undergo pre-employment screening, including:

Criminal background checks

DISC and reasoning assessments

These checks are conducted with your informed consent and are relevant to the requirements of the role. Refusal to participate may affect your eligibility for employment.

This Isn’t Just a Job — It’s a Role with Purpose.

We want to walk out of your interview saying:
“That’s the one.”

So tell us:

How will you bring technical excellence and customer care together?

How will you help us deliver the world’s best cavity slider experience?

📩 Apply Now!
Send your resume and cover letter — and let’s build something great together.