About us

They say ‘if you love your job, you’ll never work a day in your life’ — and at Highview, we believe that loving your job starts with the right environment, the right people, and meaningful work that makes a difference.

We’re a multi-award winning accounting and financial advisory firm based in in Victoria and Queensland, with close to 25 years of experience helping individuals and businesses succeed. More than just a workplace, Highview is a place where careers are built, ideas are encouraged, and people are genuinely supported.

We encourage our team members to set and achieve career goals through guidance and support.

Join our dynamic firm to work with diverse clients and industries, enjoy excellent training and mentorship, and thrive in a supportive, fun, and respectful work culture.

About you

We are looking for someone with:

Previous experience in a finance operations or mortgage and finance broking management role.

Strong understanding of lending processes, products, and compliance requirements.

Excellent organisational and time management skills.

Proficient in using loan origination systems and CRM platforms.

High attention to detail with strong analytical and problem solving skills.

Strong leadership, communication, and interpersonal skills.

About the role

As a Finance Operations Manager at Highview you will:

Oversee Operational Management- oversee full client workflow from start to finish, co ordinating the allocation of files, monitor loan progress, maintaining and optimising CRM, developing and implementing operational processes.

Compliance Risk Management - ensuring all compliance and regulatory requirements are met, conduct file audits and maintain policies and procedures.

Team Leadership and Support - provide leadership and support, onboard and mentor team members, facilitate and contribute to team meetings, performance meetings and improvement discussions.

Financial and Strategic Support - assist with the operational reports, including performance metrics, conversion rates and settlements, identify system improvements and work with the team to improve processes and efficiencies.

Client & Stakeholder Management - Ensure consistent delivery of positive client experience, act as a point of escalation for clients, brokers and lenders, promote best practice standards in clients services, compliance and file management.

Employee Benefits:

Access to study support and continued professional development

Enjoy a healthy work-life balance with flexible work hours and hybrid working

Defined career progression with multiple pathways available

As this is a permanent role candidates need to be an Australian citizen or hold Australian work rights to apply.

Please understand that only short-listed applicates will be contacted.

To learn more about this opportunity apply now!

For general information visit us at https://www.highview.com.au/