• Permanent, full-time opportunity
• Townsville location with Work from Home Flexibility
• Base Salary = $102,132.65 + Superannuation with Salary Packaging up to $15.9k

About Us

Join an organisation committed to making a positive difference in the lives of others.

As a Vision Australia employee, you are part of a team committed to supporting people who are blind or have low vision to live the life they choose and striving for their inclusion in all areas of society.

We listen to our more than 35,000 clients, building our services around their needs and aspirations. Similarly, we trust our workforce to use their best judgement to achieve positive, measurable outcomes.

As a trusted pillar of the community, Vision Australia has been supporting people who are blind or have low vision for more than 150 years.

About the Opportunity

As our Access Technology Specialist, you will provide high-quality assessment, training and support to empower Vision Australia clients to take advantage of available technology to help them achieve the possibilities they choose in life . In this role you will also:

• Plan, develop, and deliver Access Technology training to clients either individually or in small groups, in a variety of formats and environments including workplaces, homes and Vision Australia centres. Training may be delivered face to face, over the phone or via video conference and other remote technologies;
• Conduct technology needs assessments in a variety of situations and environments including schools, homes, and workplaces;
• Provide in-person and telephone (and other remote) information and support, including installation, configuration, troubleshooting, and advice for a range of desktop and mobile operating systems and software, screen access technology, magnification devices and Braille technologies.

View the Position Description for this role

About You

As part of the Client Services team, you should have a degree-level qualification relevant to the delivery of Access Technology services (e.g. Allied Health or Technology) or extensive experience in the provision of technology support and training. In addition, a Certificate IV in Training and Assessment is encouraged. You will also have:

• A working knowledge or ability to rapidly acquire knowledge of a range of access technologies including screen access technology, print access technology including magnification equipment and Braille equipment;
• Demonstrated ability to install, configure, and troubleshoot a wide range of desktop and mobile hardware, operating systems and software;
• Ability to plan and deliver customised training programs to meet client’s needs;

Benefits of Working at Vision Australia

• Flexible working hours available to suit your needs
• Annual salary review to ensure your pay is in-line with the market rates
• Easy-to-access location
• Professional development opportunities and micro-learning sessions available for all staff

Contact

If you have any questions about the role please contact the hiring manager, Saranne Maule.

To Apply

If this sounds like a great fit for you then please complete our online application.

Applications should consist of a full resume and a cover letter. Please note that PDF documents are not accepted for accessibility reasons. If you require any support or considerations with the application process, please reach out to People and Culture or the above hiring manager.

For more information about working at Vision Australia, please visit our Careers page.

We are committed to ensuring an inclusive culture, and value diversity and all abilities. We highly encourage applications from candidates who are blind or have low vision and from those who identify as Aboriginal or Torres Strait Islander.