Lead the Future of Digital Platforms!

Are you a strategic thinker with a passion for technology and innovation? We’re seeking a full-time, permanent Applications Support Lead to help drive high-level decisions and lead the ongoing development of our customer and staff digital platforms at our Eight Mile Plains office.

In this pivotal role, you'll work closely with business and digital stakeholders to review, improve, and future-proof systems and processes. You'll be responsible for operational delivery, incident management, and driving continuous improvement. This is a stand-alone role to start, with the opportunity to step into a leadership position as the business grows.

What you’ll do:

· Lead platform performance, support, and improvement initiatives

· Identify and resolve business and system issues through strategic consultation

· Champion best practices, training, and stakeholder engagement

· Manage critical incidents and ensure top-tier customer service

· Grow a high-performing team from the ground up

What you bring:

· Strong technical knowledge of AlayaCare preferable, and or core business systems

· Experience in system configuration, integrations, SQL, and UAT

· Proven leadership, problem-solving, and communication skills

· Demonstrated experience in a similar role & a relevant tertiary qualification preferred

Requirements:

· Tertiary qualification in Information Technology or a related discipline

· Current NDIS Worker Screening Clearance (Paid) – or be willing to obtain

· Current Working with Children Check (Paid) – or be willing to obtain

· Applicants must have full working rights in Australia.

Apply now to be part of a team where your work truly matters, we’re reviewing applications as they come in, so don’t wait. Questions? Contact [email protected].

Vertaview Group consists of All About Living, Allinto, Arbourwell, Multicap and Open Minds.

Vertaview Group purposefully brings together leading human and social service providers to amplify pursuit of our shared and enduring social impact. We are leaders in high needs disability support, mental health services and ageing services.

“Vertaview Group acknowledges the Traditional Custodians of the lands on which we all work, live and play. We pay our respects to the Elders past and present and extend that respect to all First Nations Peoples. We reflect upon the millions of footprints that are embedded into the earth from our Ancestors, the pathways that were forged, the meaning they leave behind and the continuation of the traditions through the next generations.”