Helpdesk / Applications Support – Kickstart Your IT Career in HealthTech!

Location: Brisbane | Salary: Competitive + Career Growth | Full-time

Are you an enthusiastic IT professional looking to take the next step in your career? Do you enjoy solving problems, helping users, and learning new technologies? This is the perfect opportunity to join a supportive team where you’ll be valued, challenged, and given room to grow.

We’re looking for a motivated Applications Support Analyst with around 1–2 years’ experience in a Windows-based or applications support environment. Bonus points for Database/SQL experience You’ll be the first point of contact for technical issues, troubleshooting a mix of bespoke hardware, software, and application-related problems while delivering outstanding customer service.

This is a fantastic role for someone who loves problem-solving, enjoys working with people, and is keen to expand their technical skills.

What You’ll Be Doing

Providing Level 1–2 support for primarily for HeathTech application and the eco-system that surrounds and supports.

Troubleshooting software and application issues

Assisting with user account administration, password resets, and system access requests

Logging, tracking, and resolving incidents through the helpdesk ticketing system

Escalating complex issues to senior support or vendors as needed

Contributing to process improvements and documentation

Why You’ll Love This Role

Career Growth – Ongoing training and clear pathways to Level 2/3 or Systems/Applications roles

Great Team Culture – Collaborative, friendly environment where your work is valued

Variety & Learning – Exposure to different applications and technologies every day

Apply Now!

If you’re passionate about IT and want to grow your career in applications and helpdesk support, we’d love to hear from you. Click “Apply” now and take the next step in your IT career!