ABOUT THE COMPANY

Lotus People are proud to be partnering with a purpose-driven, values-based organisation, who play a key role in driving positive change across the aged care industry. The organisation champions excellence, innovation and sustainability in the sector, supporting members to deliver high-quality care for older Australians. With a united voice, they advocate for meaningful change and provide the tools and guidance to help providers succeed. They're looking for a passionate and experienced Head of Learning and Commercial Strategy join their collaborative team to drive the delivery of a new three-year learning strategy aligned with sector needs.

ABOUT THE ROLE

A newly created and strategic position, the Head of Learning and Commercial Strategy will lead a team to deliver impactful, sector-wide capability initiatives. This role is responsible for executing a new three-year learning strategy, with a focus on commercialising learning, partnering with leading learning organisations, and delivering high-value outcomes through a sophisticated digital learning platform. With full oversight of team leadership, product design, marketing, partnerships and revenue, this is a unique opportunity to shape how the aged care sector accesses and experiences learning.

DUTIES

• Lead the L&PD team across instructional design, learning platforms, content delivery and signature programs
• Execute a commercially driven learning strategy aligned to national aged care reform and workforce priorities
• Oversee design, delivery and evaluation of sector-facing learning products - not for internal staff, but for national provider audiences
• Manage strategic partnerships and referral arrangements with external learning providers
• Negotiate high-value commercial agreements that support sector learning needs
• Guide the team in creating scalable, high-quality learning using structural design principles and measurable outcomes
• Implement and optimise a sophisticated LMS or LXP to deliver digital and blended learning
• Provide oversight of learning product positioning and marketing — establishing the organisation as the “go-to” provider for aged care learning
• Collaborate internally to ensure alignment between learning products and other sector support services
• Use data insights to track impact, demonstrate value and inform future development
• Identify funding and revenue opportunities to grow the learning portfolio

SKILLS & EXPERIENCE

• Tertiary qualifications in business, learning, education or product development
• Proven experience leading high-performing learning teams across design, delivery and digital creation
• Expertise in implementing and managing learning platforms (LMS or LXP)
• A strong commercial lens - with experience negotiating strategic partnerships, managing budgets, and driving revenue from learning products
• A track record of delivering innovative, market-ready learning initiatives that create measurable impact
• Understanding of learning design principles, digital learning evaluation, and emerging technologies including AI
• Familiarity with the aged care, VET or higher education sectors
• Strategic planning and operational delivery skills, with the ability to manage multiple projects in a fast-paced environment
• Excellent stakeholder engagement, communication and negotiation skills
• Strong digital capability across CRM, CMS, online learning/event platforms and Microsoft Office
• A collaborative mindset and commitment to ethical practice, inclusion and sector reform
• A passion for improving outcomes for older Australians

BENEFITS

• Ongoing leadership role with national impact
• Remote first with adhoc office presence in the Sydney office!
• Join a purpose-driven organisation influencing aged care reform
• Drive sector capability through commercial learning innovation
• Collaborative, strategic, values-led environment
• Annual professional development budget to support learning and skill enhancement
• Access to an Employee Assistance Program (EAP) providing confidential support and resources

OUR RECRUITMENT PROCESS

At Lotus People, we are committed to fostering diversity, equity and inclusion. We encourage applicants from all backgrounds to apply and will ensure a fair and equitable recruitment process.

Every application we receive is reviewed by a real person, never by AI. If your experience aligns with the requirements of the role, a consultant will be in touch within 2–3 business days for an initial phone screen. Shortlisted
candidates will then proceed to a virtual interview with the consultant managing the role.

Due to the volume of applications and the specific nature of our briefs, we are unable to take phone enquiries about roles before an application is submitted. We ask that all interested candidates please apply online and wait to hear from us. Rest assured, we respond to every applicant, regardless of the outcome, so you will not be left wondering.

Lotus People are proud to have been awarded Best Agency for Candidate Experience for five consecutive years. We look forward to providing you with a positive and respectful experience.