Customer Service Superstar Wanted!

Are you passionate about helping others and eager to join a company that sets the bar in the industry for service? Do you love building relationships and solving problems? If so, we have the perfect role for you!

Who Are We?

Remunerator is a leading provider of salary packaging and novated leasing services. With a strong reputation for delivering exceptional workplace benefit solutions, proudly holding a 4.9-star Google review rating for our exceptional customer service, we continue to expand our multi-national client base. As we grow, we're looking for an enthusiastic and motivated Customer Service Officer to join our vibrant Melbourne team in our Cremorne head office.

The Role

As a Customer Service Officer, you'll be at the frontline of our customer interactions, answering web, phone, and email queries, and handling administrative tasks. Reporting to the Team Leader, you’ll be part of a dynamic and supportive team, dedicated to delivering outstanding first-point resolution to clients and customers.

This is more than just a job—it's an opportunity to fast-track your career! We offer exciting career development paths for those eager to grow.

What We're Looking for:

We're seeking a true team player with:

• Proven experience in a Customer Service role (bonus points if it’s in a similar industry!)
• A friendly, bubbly personality that shines when building client relationships
• Excellent communication skills—both verbal and written
• Strong computer skills, including proficiency in MS Office (especially Excel)
• A problem-solving mindset with a drive to take ownership and resolve queries effectively

Why Join Us?

We offer more than just a role:

• Ongoing training to help you develop and grow
• Real career development opportunities
• A fun, supportive, and inclusive work culture where your contribution matters – we work hard, but we have fun too!

Why You’ll Love Working With Us
Our office is located in the heart of Cremorne, an ideal spot for footy and tennis fans and foodies alike, with all of Richmond’s amenities including cafes and bars just around the corner! And when it’s time for team bonding, we know how to have fun—think go-karting, cooking classes, and more exciting team events. Join a team where the culture is as great as the service we deliver!

Ready to Apply? If you're ready to take the next step in your career, apply now! Send us your CV and a cover letter through Seek, outlining why you're the perfect fit for this role.

Please note, only shortlisted candidates will be contacted.

Join us, and let’s build something amazing together!