Rollease Acmeda is an innovator of precision window covering hardware systems, specialised fabrics, and automated shade solutions. Since 1980, we have been at the forefront of design, development, and distribution within the window furnishing industry. Our years of knowledge and experience have enabled us to deliver broader product choices, enhanced technologies, and exceptional customer service.

Our brands include Automate: Smarter Shades, Zipscreen: Outdoor Blinds, Texstyle: Specialty Fabrics and Rollease Acmeda: interior and exterior hardware.

We provide comfort, energy savings, and safety to interior and exterior spaces, and we stand by our core values of consideration, cooperation, communication, accountability, and innovation.

Kickstart your career and join us as a Customer Service Officer in our dynamic and innovative business.

This role is ideal for someone that wants to build their career with options of different pathways within the business, for example Sales, Technical Support and Product Management to name a few.

Summary of the role:

Serve as the first point of contact for sales enquiries, ensuring accurate and efficient service. Process customer requests and orders whilst working in a fast paced, high-volume environment. Contribute to the success of the business through excellent communication and service.

What's it in for you:

Structured work schedule: Monday-Friday work, no weekends.

Social & supportive team: Be part of a collaborative, high-energy group that works hard but knows how to have fun.

Annual reviews.

Modern, state-of-the-art environment designed for teamwork and productivity.

What we are looking for:

Completion of Higher Secondary School (Year 12 equivalent), Certificate in Business Administration is a bonus.

Administration experience with a customer service focus desirable.

Excellent spoken and written English communication.

Basic Computer Literary (Microsoft Outlook Word, Excel, Internet), must have demonstrated knowledge.

Our preferred candidate will be personable and well presented, some previous customer service experience is a bonus but more importantly someone with the right attitude to continue to learn and grow within the business.

How to apply:

If you’re ready to start your career in a rewarding role, we’d love to hear from you. Please apply by submitting a cover letter and resume.

We encourage you to apply soon as we will review applications as we receive them. Only shortlisted candidates will be contacted. The successful applicant will be required to undergo a National Criminal History check.

Only people qualified to work in Australia will be considered for this position.

Recruiters, we have this one covered.

Rollease Acmeda is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We're committed to the principles of equal employment and gender equality opportunities. We aim to recruit a diverse range of people with a diverse range of talents.