Customer Service Representative
$70,000 - $80,000 + Superannuation
Make an Impact. Grow your career

The Company

Are you passionate about people, purpose, and sustainability? Join a pioneering Australian leader at the forefront of sustainable energy and waste management solutions. With a rich history dating back to the 1930s, this innovative company is redefining how residential, commercial, and rural communities harness clean energy one solution at a time. As they continue to expand nationwide, they are looking for a Customer Service Coordinator who's ready to make a difference, someone who thrives on delivering exceptional service and driving meaningful customer experiences that power a greener tomorrow.

Key Responsibilities:

Reporting to the Customer Service Manager and working alongside a dynamic, close-knit team, you will;

• Be the first point of contact for inbound customer inquiries, delivering solutions-focused support.
• Schedule and coordinate service and installation appointments to meet key stakeholder needs.
• Provide tailored product advice and prepare accurate quotes that build trust and confidence.
• Manage job requests, process sales orders, and maintain accurate data entry across systems.
• Build lasting customer relationships through professionalism, empathy, and technical knowledge.

The Candidate:

The successful applicant will have customer service experience, and display the following attributes:

• Previous experience in customer service or coordination roles.
• Strong interpersonal and organisational skills, with excellent verbal and written communication.
• Impeccable attention to detail and time management.
• Proficient in Microsoft Office, experience with SAP or Oracle is highly desirable.
• A team first attitude and a commitment to service excellence.

Benefits:

• Competitive salary + superannuation
• On-site Parking for your convenience
• Employee Rewards Program that celebrates you.
• Sustainability with purpose. Work for a company committed to making a tangible difference to the planet

Please reach out to Senior Consultant Dalia Chamaa for a confidential chat.

Tel: 02 9891 7404
Mobile: 0455 527 488
[email protected]
www.elementsrecruitment.com.au

At Elements Recruitment we exist to help people find the right place and help businesses grow with the right people. That’s why we welcome candidates from all walks of life and offer adjustments if needed. If there’s anything we can do to make the recruitment process more comfortable or accessible for you let us know.