About the role

Make a real difference in the recovery journey of our people.

We’re looking for a compassionate and proactive Injury Management Coordinator to join our team at the Public Transport Authority (PTA). This key role acts as the central point of contact for a portfolio of low to medium-risk workers' compensation claims—providing vital support to injured employees and helping them return to work safely, confidently, and in line with legislative requirements.

This is a people-focused role where your ability to build trust, coordinate care, and manage detail will be valued every day. You will:

Coordinate injury management activities and support timely return-to-work outcomes

Liaise with medical and rehabilitation providers to tailor practical, effective return-to-work plans

Provide advice to managers and supervisors on policy, procedure, and compliance

Maintain accurate case notes, analyse data, and contribute to system improvements

Build strong, supportive relationships across internal teams and external partners

Flexibility is key, as you may also assist with broader injury management functions as needed.

About You!

You’re a natural communicator who’s confident navigating sensitive conversations and supporting people through complex situations. You bring:

Experience managing workers’ compensation claims and return-to-work programs aligned with WA’s Workers Compensation and Injury Management Act 2023

The ability to engage and influence a wide range of stakeholders with empathy and professionalism

Strong problem-solving and analytical skills, especially in injury management cases

Excellent organisation and time management, with confidence using digital case management and document systems

If you’re passionate about injury management and ready to step into a meaningful, people-first role — we’d love to hear from you.

Apply now and help shape the recovery journey.

About Us

The Public Transport Authority’s (PTA) vision is to be recognised as a leader in providing world-class public transport services and solutions. Our purpose is to provide safe, customer-focused, integrated, and efficient transport services that align with our core values.

At the PTA, we hold five core values dear: safety, respect, recognition, integrity, and sustainability. These values guide everything we do, ensuring a workplace where safety is paramount, respect is fundamental, achievements are celebrated, integrity is unwavering, and sustainability is integral to our mission.

As a fast-growing economy, Western Australia’s public transport system, under the PTA, is recognised as the best in Australia and one of the most efficient, clean, and safe networks globally. Rail transport plays a vital role in our continued success and growth, exemplified by our numerous projects such as METRONET, designed to meet the public’s needs and expectations. Moving millions of people requires the skill and commitment of a talented workforce, and at the PTA, we are dedicated to delivering on our vision and purpose while upholding our values every step of the way.

You can expect.

Opportunities to grow through personal development and career pathways

Health and Wellbeing programs including access to a free 24/7 onsite Gym

Subsidised Corporate Apparel and Spectacles

Supportive Team Environment

Opportunity to join our Social Club offering savings and benefits all year round

There is currently one fixed term opportunity available to 30 June 2029 with the possibility of renewal and/or permanency. Applicants assessed as suitable through this process may be used to fill similar vacancies on a fixed term or permanent basis that may arise within the next 12 months

To be eligible to work at the PTA you must be either an Australian Citizen or Australian Permanent Resident or hold a valid work visa.

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further Information

Please contact Lauren Bowden, Injury Management Coordinator on (08) 9326 2229 for specific information about the role.

For more information about the PTA, please visit www.pta.wa.gov.au.

For technical difficulties, please contact the RAMS helpdesk at 1300 733 056 or email [email protected].

How to Apply

Applicants must apply online, using the ‘Apply’ button at the top of the screen. This will take you to the WA Jobs board www.jobs.wa.gov.au where you will need to follow the instructions listed on the advert. If not directed straight to the position, please key Position Number 37553 in the web search box.

All applications must be submitted through the PTA website, or the WA Government jobs portal. Applications received via other platforms will not be considered.

Please note you will be required to complete the PTA Integrity and Qualification Consent Form and an Australian National Police Clearance should you become the recommended applicant through the recruitment process. Adverse outcomes of Integrity reviews and NPC’s will not necessarily disqualify an applicant from the selection process. All PTA positions are subject to ongoing integrity screening. Suitable applicants will also need to undertake a Drug and Alcohol Screen prior to commencement.

Closing Date: 5.00pm Monday 18 August 2025