About Lifestart

Lifestart was founded in 1996 by a group of eight families who believed kids with disability deserved better support. Today, we operate out of eleven offices throughout NSW and support over 10,000 children and young people, their families and their carers across Australia. It's a success we're proud of because it is a success built on lived experience and a genuine desire to change lives for the better.

Our purpose is to empower children and young people with disabilities or developmental concerns to reach their full potential, in partnership with their families and communities. Guided by our core values of Empowerment, Equity, Collaboration, and Impact, we're committed to making a meaningful difference in the lives of the families we support.

This role sits within our Finance, Facilities and Technology team and is key to ensuring our systems, spaces, and services operate smoothly. You'll be helping our teams do their best work, every day.

About the Role

Are you a warm, solutions-focused leader who thrives on variety and brings a practical, can-do approach? We're looking for someone with strong stakeholder skills, project coordination, and good judgement to join us as our Business Services Manager.

Reporting to the Chief Financial Officer, the Business Services Manager leads a small team and oversees the smooth running of Lifestart's offices and technology environment. While you don't need to be a tech expert, you'll bring the confidence to manage projects, support your team, and navigate conversations about systems, budgets, and workspace needs.

You'll work closely with leaders across the organisation to help solve day-to-day operational challenges, manage our office spaces and supplier relationships, and ensure facilities compliance and Organisational insurances are maintained.

This role has work from home opportunities and is based out of our head office in Rhodes Business Park but requires you to travel to our other offices around Sydney at times.

Key Responsibilities:

• Leading and supporting a small team (IT Officer, Helpdesk Technician, and Administrative Assistant)
• Building strong relationships with internal stakeholders, understanding their operational needs and responding with practical solutions
• Overseeing day-to-day technology operations and support, ensuring systems and tools meet team needs and working with vendors or team members to resolve issues and deliver improvements
• Leading a review of organisational information management practices and establishing consistency in how documents and resources are stored and accessed across the organisation
• Overseeing office and workspace management across multiple locations - including lease renewals, relocations, refurbishments, and WHS requirements
• Working with landlords, real estate agents, and vendors to ensure safe, functional, and compliant office environments
• Managing facilities compliance, including audits, registers, safety standards, and documentation
• Overseeing Organisational insurances and related policies
• Managing the technology and facilities budgets and supporting improvement projects

Key Requirements:

• Relevant experience in a similar position
• Familiarity with property leases and facilities safety standards
• Experience in developing, managing, and forecasting budgets, ensuring cost-effective use of resources
• Strong leadership skills with the ability to guide, support, and motivate cross-functional teams, as well as maintaining a positive team environment
• Align with Lifestart's values and believe you would be a great fit
• Full working rights in Australia
• Valid Working with Children's Check (WWCC) Clearance (or willingness to obtain)
• Valid NDIS Worker Screening Check (NDISWC) Clearance (or willingness to obtain)
• Fully vaccinated for the Covid-19 Virus (3 doses) or accepted medical exemption certificate
• Current driver's license and use of own car

Why Join Lifestart?

YOUR FUTURE, EMPOWERED!

Working at Lifestart means working for an organisation that has grown from humble beginnings to become one of Australia's leading disability service providers without compromising the values at its heart.

You'll be joining a collaborative, inclusive, and supportive team where your contributions are valued. In addition, we offer:

• Competitive salary plus superannuation and leave loading
• Increase your take-home pay with up to $6,500 salary packaging
• Additional leave benefits including an extra week of paid leave in December, extra personal leave, and cultural/ceremonial leave
• Complimentary access to a pool, fully equipped gym, and workout classes, at the Rhodes Business Park
• Access to free onsite parking (subject to availability)
• Flexible working conditions, including hybrid options
• Access to novated vehicle leasing, travel allowances, and expense reimbursements
• A strong focus on employee wellbeing, including an Employee Assistance Program (EAP)

Apply Now

If you believe you are a good fit for Lifestart, we look forward to receiving your application. Please include your resume and a cover letter expressing your interest and suitability for the role.

Applications Close: Sunday 10th August 2025

For further information please see our website: www.lifestart.org.au/careers or contact a member of the Recruitment Team at [email protected].

We are an Equal Opportunity Employer, welcoming people with disability or lived experience, people from diverse cultural and linguistic backgrounds, people from the LGBTQI+ community and those people who identify as Aboriginal and Torres Strait Islander to our team. When you join Lifestart, we will value each individual's unique contribution.

We are currently not accepting introductions by recruitment agencies.