About the company

Our client, a respected Australian-owned Tier 1 commercial air conditioning and ventilation systems provider, seeks a Service Coordinator / Scheduler to join their dynamic team based in Bella Vista, Sydney.

With a reputation built on engineering excellence and reliable service delivery, the company specialises in end-to-end commercial HVAC solutions, from design and installation to ongoing maintenance and support.

Key Responsibilities:

• Schedule and coordinate service jobs, ensuring efficient allocation of technicians and resources
• Act as the primary point of contact for clients, handling enquiries and service requests professionally
• Liaise closely with the Service Supervisor and technicians to manage work orders and job progress
• Monitor and update the Simpro Service Management System with job details, updates, and documentation
• Prioritise urgent jobs and adjust schedules as required to meet client needs and SLAs
• Track job completion and ensure all documentation is received and accurately filed
• Assist in maintaining compliance with safety and quality assurance protocols
• Provide general administrative support to the service department

Key Requirements:

• Previous experience in a coordination, scheduling, or dispatch role within air conditioning / HVAC
• Must have experience using Simpro
• Excellent time management and organisational skills
• Strong verbal and written communication abilities
• Ability to multitask and remain calm under pressure
• High attention to detail and accuracy in data entry
• A proactive, team-oriented attitude with a focus on customer service
• Intermediate skills in the Microsoft Office Suite

Benefits

• $40 hr + Super
• Hours; 9am - 5pm Mon - Fri
• Supportive and collaborative work environment
• Parking available on site
• 3 months contract

Apply NOW! Or call our office on 02 7200 7209 for more info!