About us

Acetune Mobile Mechanics service Melbourne wide and we take pride in our customer service and expert knowledge of Automotive Mechanics. We genuinely care about our clients and want to ensure they get the best price for servicing, repairs, and parts every time!

Qualifications & experience

Proficiency in automotive and towing service management software and general office software (e.g., Microsoft Office).

The Understanding and ability to book in customers and allocate the jobs.

Attention to detail and accuracy in record-keeping.

Basic understanding of automotive terminology and repair procedures.

Excellent communication and customer service skills.

Tasks & responsibilities

Greet customers or review incoming service orders submitted via phone, email, or in-person

Verify and document vehicle details, including make, model, year, and VIN (Vehicle Identification Number).

Identify and record the customer's service needs and concerns, ensuring all information is accurately captured.

Generate and assign work to mechanics and tow truck drivers based on their availability

Assist with filing and organizing service records, invoices, and customer correspondence