Client Service Planner - Cairns
St Johns Community Care
Posted 5 days ago
Full-time roles
Client Service Planner - Cairns
Are you looking for a change from your current role and are looking for a rewarding job?
St John’s Community Care is a fast-growing not-for-profit organisation that makes positive changes in the lives of the elderly and people living with disabilities in their local community. Due to the increased demand for our services, we have several roles available and are always looking for the right people to join our organisation.
Perks and Benefits;
$34,100 tax-free: salary sacrifice benefits + compulsory tax-free threshold
Paid Certificate III in Business or Certificate III in Individual Support
Full-time positions and encouragement to take paid leave
Internal promotions available
Positive team-building activities
Modern working environments
Ongoing support and training
Be part of an industry where your career will be rewarding and long-term
Community participation in multicultural events
Rewarding working environment
Free on-site parking is available
Access to EAP
About the Organisation;
We provide community services in eight locations across the state of QLD, and our mission is to assist people of all abilities and cultures in leading fulfilling lives whilst also promoting health, well-being and re-enablement in their homes. Our organisation’s most valuable resource is our people. We foster a positive and inclusive environment with ongoing support using team-based working environments.
About the role;
The Client Service Planner is responsible for increasing independence and the quality of life for people with disabilities and the elderly in your community. We develop custom plans to assist them in accessing programs and services. The Client Service Planner is also responsible for coordinating a group of staff, ensuring that appropriate service is provided and tasks are completed to a high standard.
Excellent phone manners and experience in customer service
Experience in Microsoft Office suite
Experience with Client and Staff Data Base systems
Strong ability and desire to learn and grasp concepts quickly
Proven strong analytical ability that delivers solution-based outcomes
Extremely organised, strong attention to detail and time management
Thrive and can multitask in a fast-paced environment
Energetic, self-motivated and results-oriented
Have a desire and passion for helping others
Experience with My Aged Care, Home Care Packages, Commonwealth Home Support Programs and the NDIS is advantageous but not necessary.
This is now your chance to kick-start your career, join us, and make a difference in your community - apply now
About St Johns Community Care
Clients
Our primary focus. We will advocate, identify and meet the needs of the frail aged, people with disabilities and their carers.
People
We value our people and treat them with respect and dignity. We are one organisation – one team, delivering services to our communities.
Accountability
St John’s strives for excellence through continuous improvement and is accountable to its funding bodies and the community for what it does, how it does it, ensuring that the best outcomes are achieved.
Collaboration
We believe that individuals and families are in the best position to determine their own needs. We collaborate with individuals, families, communities, Government and other Non-Government agencies to plan and design services. This ensures that services and funding will be provided to best meet individual needs.
Source: This is an extract from the company's own website.
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