TEAM LEADER | CLIENT SERVICES | $85,000 TOTAL PACKAGE

MAYDAY Recruitment is proud to partner with a leader in insurance, renowned for its high-performance culture, clear career pathways, and commitment to developing talent from within.

This is a rare opportunity for an experienced leader to step into a pivotal role leading a brand new team setup. You will initially manage 3+ direct reports and be instrumental in creating new processes and procedures. This role is perfect for someone who loves a challenge and wants to thrive within a well-respected organisation that truly invests in its people.

You’ll be leading from the front - driving exceptional team performance, fostering strong collaboration, and championing outstanding client outcomes. If you’re ready to elevate your career in a company that’s deeply committed to internal development and values teamwork, this is the perfect fit for you.

What’s in it for you?

$85,000 total package

Hybrid flexibility after a 7-month probation period

Genuine career progression - grow into senior leadership or specialise further

Tuition assistance, leadership training, and career development programs

Wellbeing support

Employee perks including paid volunteering days and exclusive discounts at 300+ retailers

This opportunity offers more than just work - it’s a pathway to grow with a trusted, stable organisation.

Your day-to-day will include:

Managing and motivating a team of 3+, providing coaching and day-to-day leadership

Supporting compliance, debtor management, and ensuring smooth operational workflows

Overseeing a portfolio of clients to deliver outstanding service and retention

Assisting the team in delivering tailored client service strategies, renewals, and submissions

Leading performance reviews, identifying training needs, and helping team members reach their potential

Driving revenue and retention targets, contributing to new business opportunities

Who we’re looking for:

Proven people leader, ideally with experience in insurance or professional services, or contact centre environments

Proactive, positive, and skilled at bringing out the best in others

Confident communicator who thrives in a fast-paced, team-focused environment

Ready to bring fresh ideas and implement smart solutions

Tier 1 Insurance Certificate is a bonus, but not essential (training provided)

This is your chance to join a high-performing team, lead with purpose, and build a meaningful career with a business that values growth, ambition, and collaboration.

Ready to lead? Click Apply Now!