Make a real difference every day.
Join Magenta, where we keep our people at the heart of all we do.

We’re looking for a passionate and experienced Support Partner to join our team and help deliver safe, responsive, and person-centred support to NDIS participants with low to moderate support needs, including Community Access and Daily Living supports.

About the Role

As a Support Partner, you'll play a critical operational role – coordinating frontline staff, managing rosters, engaging directly with participants, and ensuring support is delivered in line with care plans, participant goals, and Magenta’s quality standards.

Reporting to the Support Specialist, you’ll:

• Provide hands-on support for participants at least 65% of the time.
• Maintain workforce stability through effective rostering and proactive adjustments.
• Support staff performance through mentoring, briefings, debriefs, and informal check-ins.
• Uphold compliance standards in documentation, incident management, and WHS practices.

This is a dynamic and people-focused role ideal for someone who thrives in fast-paced environments and wants to make a meaningful impact.

You’ll Bring

• Proven experience supporting people with disabilities, including cognitive and psychosocial needs.
• Strong interpersonal skills and a coaching approach to staff engagement.
• Experience managing rosters in complex or high-risk environments.
• Solid understanding of NDIS Practice Standards and person-centred care.
• Excellent time management and attention to detail.
• Current NDIS Worker Screening Check.
• Valid Working with Children Check (NSW).
• National Police Check (issued within the last 12 months).
• First Aid & CPR Certificate.
• Australian Driver Licence and access to a reliable, insured vehicle (comprehensive insurance required).
• COVID-19 vaccination

Desirable

• Cert IV in Disability, Community Services, or equivalent.
• Experience with client and rostering systems (e.g. FlowLogic).
• Restrictive practices training is highly regarded.

Why Magenta?

• Values-driven, people-first culture.
• Opportunities for growth and development.
• Be part of a collaborative, supportive, and passionate team.
• Meaningful work that makes a difference in people’s lives.

Apply now and help us deliver the kind of support we’d want for our own loved ones.