Service & Parts Advisor / Administration Officer

We are a local diesel fuel injection specialist operating a mechanical workshop and a pump room currently seeking an experienced full-time Service & Parts Advisor / Administration Officer.

Our technicians have over 120 years’ worth of combined experience, meaning we are one of the leading diesel specialists in the Wide Bay area. We have a small team that has grown in recent years due to our in-demand services. We operate from Monday to Friday (no weekend work) from 8am until 5pm except Fridays when we close at 3pm.

This position is conditional to a 6-month probation period upon which the applicant will be reviewed.

Duties & Responsibilities:

Attending to front counter, phone & email enquiries.

Liaising with customers through booking processes, confirming accuracy of customer details

Determining estimates of repair and ensuring thorough communication with customers at every stage of the repair

Parts interpreting, looking up specific parts from VIN, fulfilling customer orders

Maintaining stock levels, ensuring parts availability for booked and ongoing jobs.

Managing administrative tasks including supplier invoices, stocktake and customer accounts.

Assisting with workflow planning, maintaining efficiency between departments

Packing/sending orders for freight collection

General cleaning/maintenance of office areas, maintaining organisation with filing systems

Skills & Experience:

Attention to detail is essential in this role

Previous experience in the automotive industry is required, preferably diesel specific

Customer service & invoicing experience is preferred

Superior organisational skills as you will assist with organising other departments as well as yourself

Ability to multitask and good time management skills

Current drivers licence (manual preferred)

Solid working knowledge of Microsoft Office and general computer skills

Benefits:

Supportive and flexible team environment

Secure employment (full-time, same hours weekly)

Above award wage dependent on skills & experience. Opportunities to increase as competency is met

Questions and applications can be forwarded to Danielle Robertson by email: [email protected]