About the Company Our client is a well-established, highly regarded Sydney-based IT and Managed Print Services Provider, delivering end-to-end technology solutions to a diverse business clientele. With a strong focus on client success, they specialise in optimising IT infrastructure, managed print environments, and ensuring business continuity across a wide range of industries.
About the Role This is a pivotal front-line position within a busy, high-performing MSP/MPS. As the first point of contact for customers, suppliers, and internal teams, you’ll play a key role in ensuring smooth day-to-day operations across the business.
The role blends customer service, office administration, and light operational support—including order processing, reception duties, and occasional assistance with marketing initiatives.
To be considered, you must have experience in Sales Administration or Project Coordination within a Business Technologies environment—such as Managed Print Services or Business Telecommunications. This is essential and will be a key focus throughout the recruitment process.

Key Responsibilities:

• Process and track customer orders, deliveries, and supplier documentation accurately
• Oversee stock levels, goods receipting, dispatch, and inventory organisation
• Maintain a clean, organised office and reception area
• Perform general administrative duties including data entry, filing, and records management

What We’re Looking For:

• Essential: Proven experience in Sales Administration or Project Coordination within a Managed Print, Business Telecommunications, or Technology Solutions business
• Strong communication skills with a proactive, customer-first approach
• Excellent time management and organisational capabilities
• High attention to detail, especially when processing orders or documentation
• Experience in inventory control, logistics, or order management is highly regarded

Why You’ll Love It Here

• Join a growing, forward-thinking MSP/MPS that values your expertise
• Enjoy comprehensive onboarding, training, and opportunities for professional growth
• Work from a modern, collaborative Sydney office with a supportive team
• Gain real exposure to IT and print industry operations and systems

Ready to Apply? If you bring the right experience in Sales Administration or Project Coordination within business technologies—and you're passionate about delivering excellent customer support—apply now to join a business that will recognise and develop your potential.
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