Advisor, Ministerial & Parliamentary Services

NSW Department of Customer Service
Parramatta, NSW
A$113,574-$125,720 p/a
Government & Defence → Government - State
Full-time
On-site

Posted 20 days ago


Draft Role Advert:

Role Title: Advisor, Ministerial and Parliamentary Services

Division Name: Office of the Building Commissioner, Building Commission NSW

Grade: Clerk 7/8

Salary Range: $113,574 - $125,720 plus superannuation and leave loading

Location: Parramatta, other locations considered

Term: Ongoing

Applications Close: Monday, 18th August 2025 [9:59am]

About Building Commission NSW

  • Established in December 2023, Building Commission NSW is leading the next phase of reform in the building and construction industry. As both regulator and collaborator, Building Commission NSW works closely with industry and consumers to lift standards, improve capabilities and help deliver quality homes that meet the State's housing targets.
  • Building Commission NSW is a dynamic and purpose-driven organisation that values innovation, collaboration and professional development. With a strong focus on transparency and accountability, we foster a culture where meaningful work thrives.
  • This is an exciting opportunity to be part of a newly established organisation shaping the future of the built environment in NSW. Join us and help make a lasting impact. To find out more about Building Commission NSW, please visit www.nsw.gov.au/housing-and-construction/building-commissioner.

About the team

  • The Ministerial and Parliamentary Services team plays a central role in enabling effective communication between Building Commission NSW and the Minister's Office, supporting the coordination of briefings and the drafting of ministerial correspondence and advice.
  • The team also leads the coordination and preparation for Budget Estimate sessions and other requests relating to the Parliamentary process.

Your responsibilities will include

  • The drafting of high-quality correspondence that meets departmental and ministerial standards, with a strong focus on clarity and tone.
  • Coordinating the end-to-end preparation and delivery of ministerial material, ensuring it aligns with required guidelines, timeframes and approval processes.
  • Build strong, collaborative relationships with internal stakeholders facilitating their engagement in, and contribution to, timely and accurate material that meet required standards.
  • Supporting and contributing to a positive team culture by sharing knowledge, collaborating across the team and upholding the team's values and standards.

About you

To be successful in this role you will have:

  • Exceptional written communication skills, with a strong track record of drafting high-quality correspondence, briefing notes and other ministerial items in plain English.
  • Demonstrated ability to interpret complex or technical information and translate it into clear, concise and audience appropriate content.
  • Experience managing multiple competing deadlines while maintaining attention to detail and delivering accurate, high-standard work.
  • Proven ability to maintain confidentiality and discretion when dealing with complex and sensitive matters.
  • Strong interpersonal and collaboration skills, with ability to work effectively across the teams and engage stakeholders to support timely and accurate outcomes.

What we need from you

An up-to-date resume and a brief cover letter (two page maximum) outlining how your skills and experience are aligned to the role.

Salary Grade 7/8, with the base salary for this role starting at $113,574 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Michael Yoon via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Monday, 18th August 2025 [9:59am]

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process


About NSW Department of Customer Service

Sydney, NSW, Australia
Government & Defence
5001-10000 employees

We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. As a leading central service NSW Government agency, we are made up of over 30 agencies, entities and business units, which makes our work incredibly diverse.

We are focused on delivering first-class customer service, regulatory reform and digital transformation is at the heart of what we do; driven by our many teams across DCS including Service NSW, Digital.nsw, Revenue NSW, State Insurance Regulatory Authority and Telco Authority.

Come join us and influence the future of our great state.

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