About Us:

At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 4600 staff and 600 volunteer staff are committed to high quality services and care.

Uniting AgeWell provide a workplace culture based on the BEST philosophy – Believe, Excel, Support and Trust – underpinned by our values of Kindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do. More information can be found on the Uniting AgeWell website - www.unitingagewell.org

Why choose Uniting AgeWell?

• Salary packaging benefit up to $15,900 + $2,650 annually
• Annual Leave loading
• Career pathways, education and training opportunities
• Comprehensive Employee Assistance Program available 24/7 for our staff
• Enhanced Parental Leave options
• Not for profit, values-based organisation

About the role:

Working out of our office in Burwood, will see you provide exceptional leadership and effectively manage a team of employees to deliver high quality, compliant, consumer directed services that support the principles of wellness and reablement and connects clients to their communities. The Team Leader will:

• Collaborate with Program Managers, Care Advisors, Care Organisers to identify Home Care Worker recruitment needs based on current and projected service demand
• Monitor and report funded program KPIs as per the funding agreements.Collaborate with P&C and recruitment partners to recruit and onboard a skilled, empowered and engaged workforce
• Lead team members in daily service delivery operations, including unplanned leave management and service cancellations
• Supervise team members to ensure an effective , efficient and consistent approach to client care
• Supervise team members to ensure scheduling is performed in line with relevant Industrial Awards and taking into consideration Customer needs, goals and preferences
• Collaborate with Directors, Managers to manage planned leave to target
• Provide supervision and support in the case of service disruptions (i.e. natural disasters, pandemics, etc)
• Provide ongoing support, mentoring and management of staff performance

This is a Full Time role working Monday - Friday, 9am - 5pm.

About you:

This is the place for you if you have:

• Experience in Managing teams within an Age Care sitting (desirable)
• Extensive experience in a community aged care setting
• Previous administrative and rostering/scheduling experience in community services (CHSP/HCP)
• Ability to manage multiple requests in a fast-paced environment
• Experience within the aged care sector
• Thrive in a team and also appreciate the one to one interactions
• Are committed to being part of a workplace culture based on the BEST way of life (Believe, Excel, Support and Trust)

Essentials for working in Aged Care:

• A current Working With Children Check card
• Current and ongoing flu vaccinations
• Australian working rights
• Ability to pass a national police clearance and NDIS Clearance

Make a positive difference in your community – apply now!

Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.

For more information please contact the Recruitment Team at [email protected]. Please note the position and location.

Only shortlisted candidates will be contacted. We look forward to hearing from you!