Join the Kids Club Family – Enrolments & Administration Coordinator

At Kids Club, we believe our people are our greatest asset. We celebrate diverse perspectives and experiences, and we know that creating a supportive, collaborative environment begins with our team.

We’re currently seeking a highly organised and detail-driven administrative professional with strong customer service skills and a passion for early childhood education. If you’re experienced in managing childcare systems and have a solid understanding of the Child Care Subsidy (CCS), we’d love to hear from you.

What We Offer:

A welcoming and inclusive team culture

Clear career progression as the company continues to grow

Ongoing training and professional development

Massage chairs in the lunchroom for relaxing breaks

A beautiful, modern office in a prime location

About the Role:

As an Enrolments & Administration Coordinator, you’ll be the first point of contact for new families exploring our services, while also supporting current families with their accounts and enrolments. You’ll play a key role in ensuring smooth day-to-day administration, system management, and subsidy support. This is a fast-paced role suited to someone who is tech-savvy, systems-focused, and thrives on accuracy and efficiency.

You Will Have:

A strong background in administration within the childcare or education sector (preferred)

Hands-on experience using childcare management systems such as Xplor, QikKids, OWNA or similar

Solid working knowledge of CCS processes, including enrolments, submissions, and troubleshooting parent queries

Excellent attention to detail and time management skills

A proactive, can-do attitude and the ability to work under pressure

High-level written and verbal communication skills (bilingual highly regarded)

A collaborative mindset with a commitment to continuous improvement

Confidence in learning and enhancing CRM or administration systems (Salesforce experience highly desirable)

Desirable Experience:

Experience in childcare enrolments, CCS submissions, and account management

Previous work with CRM systems (Salesforce preferred)

Previous experience in customer service within the early childhood education sector

The ability to build rapport with families and communicate complex information in a clear, compassionate manner

About Kids Club:

Kids Club Early Childhood Education Services is an award-winning company dedicated to providing a safe, nurturing, and educational environment for all children. Our philosophy is grounded in supporting every child’s development while empowering our team to deliver exceptional care.

Learn more about us and our journey: https://www.kidsclubchildcare.com.au

Sound like the perfect role for you (or someone you know)? Apply now and be part of something meaningful!