Little Souls Wellness Centre is a multidisciplinary private practice, with locations in Tweed Heads and Bangalow. We are currently seeking an enthusiastic administration assistant to join our Client Support Team, ideally full-time in Bangalow and Tweed Heads.

This is your chance to work in a nurturing and collaborative environment that empowers clients to achieve their goals and equally encourages employees to create their ideal position. We value connection, community, collaboration, compassion, inclusion, continuous learning, and work-life balance.

Why join us? We are committed to providing to an exciting role, that offers:

A supportive, welcoming, and dedicated team.

On the job training and opportunities for ongoing professional development.

Flexible working hours available.

As a member of our Client Support team, your role will include:

Answering phone calls, scheduling appointments, answering emails, data entry, filing, scanning and client billing.

Liaising with key stakeholders to support clinicians and ensure client care.

General opening and closing procedures of office, including basic tidying of the office spaces.

Managing a team of Allied Health Professionals’ schedules.

Handling confidential documentation and files.

Active collaboration as a member of our administration team and wider, to assist and support the team on an individual and collective level.

About you:

Our ideal candidate will:

Have weekday availability for a minimum of 4 shifts per week (e.g. 8:00-4:00pm, 9:00-5:00pm)

Ideally have experience in administration and/or customer service roles.

Be friendly, approachable, and enjoy engaging with people of all ages.

Strong written and interpersonal communication skills.

Have the ability to work independently and collaboratively within a team.

Be organised, well-presented, and act in a professional manner.

Be empathetic and have the ability to build rapport with team members, key stake holders, and clients.

Be able to communicate clearly and sensitively with children and parents, at times when they are distressed.

Have a basic knowledge of available services and available funding (Medicare, NDIS scheme, private health etc.).

Have knowledge of Power Diary / Zanda or similar booking system. Whilst advantageous, it is not a mandatory requirement.

Please note, this role is predominantly Bangalow-based and part-time applicants are also welcome to apply.

If you feel that this is the right role for you, please email a current CV and cover letter to Amy Magill - Client Support Manager ([email protected]). If you would like to discuss the position further, please do not hesitate to contact us.

We hope to hear from you soon!

Close date: 22nd August 2025. We may close applications prior to this if the right applicant is found, so please apply as soon as possible.