Respirico Healthcare is a South Australian owned and operated business EST 2004 which provides sleep, respiratory and mobility products and services. We have a close relationship with SA Health, major & regional hospitals, DVA & NDIS as well as many nursing homes and clinics. We have a great reputation as we strive to offer the best service and care when helping patients. Our staff are passionate and love seeing the improvement our products and services make to our patients and customers lives. We are currently in an exciting time for growth and are looking for a dynamic and outgoing person to join our team.

At Respirico Healthcare we believe in making the world a more accessible, equitable and inclusive place for all people, focusing on those with disabilities, poor health, and those facing physical or mental challenges. We consider this our core principle that all our decisions are based upon and it is something our entire team is proud of and actively exhibits everyday.

An outstanding opportunity awaits the right person initially based at our Salisbury Plain branch but you may be required to work at our different branches from time-to-time depending on the needs of the business. This role is in-store customer service role requiring reception and administration duties as well as sales of healthcare equipment.

Day-to-day responsibilities include:

Retail sales

Product demonstrations

Reception duties

Answering internal and external calls

Booking appointments and scheduling calendars

Contacting existing customers to re-book and generate ongoing sales

Assist in mobility and CPAP sales/customer assistance

Perform data downloads for customers and forward onto doctors and care providers

Working as a team and also solo

Inventory management

Stocking shelves

Invoicing

Receiving and dispatch

Setting up new equipment displays

Working in different branches

Data entry

Sterilisation and cleaning of equipment

Basic administration responsibilities

Drive sales and growth of business

Invoicing and POS

Skills & Experience

To qualify, the right candidate must be a mature, confident and well organised individual with a strong drive to achieve. You will perform well under stress, and will relate well to people of all races, all ages and at all levels. You will meet challenges head on and see obstacles as new opportunities. While no experience is required, customer service experience is preferred.

Monday - Saturday - depending on availability

Career opportunity with scope for future advancement

Car licence required with good driving record

Highly motivated, professional and empathetic demeanor

Police clearance required

NDIS Worker Screening Check (can be completed during induction)

Excellent customer service skills

Professional and confident phone etiquette

Good health

Stable work history

Competent computer skills

Ability to manage multiple customer interactions at once ie. phone and in-person

Self-confident with excellent communication skills

Demonstrated empathy with elderly, disabled and ill customers

Accepting of all races, religions etc

Reliable, punctual, honest and committed

Education – high school, and preferably some post-secondary studies

A background in health, sales, customer service or reception is preferred but not required

Yearly flu-shot & Covid-19 vaccination preferred