MBL is a diverse business with three locations employing over 138 employees.

MBL Food Service is a leader in custom blending, food ingredients and formulations, food packaging and equipment supplies to the food industry.

About the role:

Due to a Promotion, we are seeking to appoint a highly organised and confident Customer Service Assistant to join our Showroom team at MBL, Athol Park. You will play an integral part in delivering high quality results for our customers.

The successful candidate will have previous retail sales experience, possess an excellent phone manner, have good computer literacy skills and strong attention to detail. You must be comfortable working in a fast-paced environment and ideally have previous experience working within a butchery or packaging industry.

Key Accountabilities include:

Proven experience in retail sales.

A passion for delivering a genuine sales experience. Responding to phone queries and processing tele sales orders.

Input orders into the ERP via I-pad.

Replenish shelves and code as required.

Stock rotation

Assist customers in the retail showroom by taking orders, completing the sale including invoice.

Handle customer payments by the way of cash & EFT.

Other relevant duties as required.

About You:

Demonstrated experience in the Customer Service field.

Ideally have had Food Retailing experience,

Friendly & Approachable personality

Attention to detail with good phone manners

Good oral and written communication skills

Accurate computer and data entry skills

Have a positive "can-do" attitude to fit in with our team and culture.

Ability to learn new tasks quickly

Focus on safe working environment

Pre-employment medical including drug and alcohol testing will be required.

About the benefits:

This is a fantastic opportunity to join a well-established Co-operative that has delivered consistent and sustainable growth since 1905. A forward-thinking Co-operative, MBL is undergoing a strong diversification process indicating boundless scope and growth for continued success in the future.

This is a casual position. If you are a passionate and reliable customer service assistant with a strong customer service focus coupled with solid administrative and time management skills, then this could be the role for you.

If you think you have the drive to succeed in this position, please submit your resume/CV, and a cover letter addressing the selection criteria via clicking on ‘Quick Apply'.

Only shortlisted applicants will be contacted.

Please note: Agency submissions will not be accepted.