Tourism Services Officer

Salary Package: $99,299 per annum pro rata plus super

Permanent – Part Time
Come for a career and stay for a lifestyle!

Are you passionate about creating unforgettable experiences?

As a Tourism Services Officer with the City of Karratha, you’ll be at the heart of our vibrant visitor experience - delivering an energetic, positive and informative service every day. From providing engaging face-to-face tourist information to promoting local attractions and booking unforgettable tours, you'll play a key role in increasing visitation and encouraging longer stays in our stunning region.

Help showcase the best of Karratha while supporting exciting regional tourism initiatives - your next adventure starts here!

Hours:

• Low season minimum 19 hours per fortnight
• High season minimum 40.5 hours per fortnight

What you’ll be doing:

• Prepare and provide current, accurate and engaging information for tourists
• Daily cashier operations
• Promote local experiences and retail merchandise
• Strong focus on customer service

What we’re looking for:

• Demonstrated experience in retail sales and the sale of tourism-related products and services.
• Demonstrated experience in promoting various tourism products and events through a variety of media channels including social, print, in-house etc.
• Developed knowledge of the local area and the tourism products available.
• Highly developed numeracy and cash handling skills with a high level of attention to detail, accuracy and confidentiality.
• Developed knowledge of computer applications, particularly the Microsoft Office suite, tourism service applications and local government applications.
• Current C class driver's license
• National (or Federal) Police Certificate no more than 6 months old

Why join us?

At the City of Karratha, we don't just offer jobs - we offer meaningful careers. Whether Tourists are lost, curious, or excited, you’re their go-to person - offering advice, directions, and local tips. Along with a competitive salary, you’ll enjoy:

• 13% Superannuation
• Generous allowances
• Six weeks of annual leave
• Training and development opportunities

If you're enthusiastic about providing face-to-face tourist information and want to be at the heart of our vibrant visitor experience we want to hear from you!

For further information including position description, click “Apply” to be taken to the City of Karratha’s online recruitment portal.

Applications close: 4.00pm Thursday 14th August 2025.

For enquiries, contact the People & Culture Team on 9186 8543.