Quality Manager
Communicare & White Ribbon Australia
Posted 14 days ago
Join Our Team as a Quality Manager!
Are you passionate about driving excellence and continuous improvement? Do you thrive in a dynamic environment where your leadership can make a real impact? If so, we have the perfect opportunity for you!
About the Role:
As our Quality Manager, you will lead the charge in embedding external accreditations, evidence-based standards, and compliance with national standards across Communicare. You will design and manage quality frameworks, lead the continuous improvement program, and ensure that a culture of excellence is woven into the fabric of Communicare.
Key Responsibilities:
Lead the development and execution of the Communicare Plan for Continuous Improvement.
Drive a continuous commitment to quality, supporting services to meet legislative, compliance, and accreditation goals.
Develop and implement effective quality evaluation processes.
Foster innovative responses within the quality program, focusing on service excellence.
Build strong networks and consultative processes with key stakeholders.
This position will be located in Cannington and offered on a permanent full time basis working 76 hours a fortnight.
Join us in making a difference! Apply now and be part of a team that values quality, innovation, and continuous improvement.
About You
Proven track record in managing quality performance and continuous improvement at an organisational level.
Experience in providing supportive leadership and building high-performing teams.
Strong communication and interpersonal skills.
Ability to develop and implement quality and continuous improvement plans.
Tertiary qualifications in human services, public policy, or business administration, or significant experience in quality assurance or clinical governance.
Why Join Us?
Competitive Salary: Attractive NFP salary packaging and flexible working conditions.
Impactful Work: Be at the forefront of driving meaningful change across WA communities.
Collaborative Environment: Work alongside a committed Executive team and a highly respected, purpose-driven organisation.
Professional Growth: Strong organisational support for professional development and leadership growth.
About Communicare
Since 1977, Communicare has delivered high-quality, people-focused services that support individuals, families, and communities to thrive. In 2020, we became the national custodian of White Ribbon Australia, strengthening our reach and impact.
Guided by our values - Everyone is welcome, Doing what we say, Above and beyond, and Stronger together - we are committed to inclusion, cultural safety, and empowering the people we serve.
To learn more about us and our purpose-driven work, visit www.communicare.org.au.
How to Apply
If you are ready to make a difference, we want to hear from you! Please submit your resume and a cover letter. Applications Close 8 August 2025.
Communicare values diversity and encourages applications from Aboriginal and Torres Strait Islander peoples, those from culturally and linguistically diverse backgrounds, LGBTQI+ individuals, and people with disabilities.
This role is designated under Section 51 of the Equal Opportunity Act 1984 (WA) to promote equality; Aboriginal people are strongly encouraged to apply.
Shortlisting will begin immediately, and the role may close without notice. Unsolicited agency contact will not be accepted.
About Communicare & White Ribbon Australia
Communicare is dynamic not-for-profit organisation with an enduring reputation as a community organisation that genuinely cares. Our philosophy is to provide hope and opportunity for people in need and, over the years we have distinguished ourselves as a provider and innovator of services as well as an advocate to enhance social and economic inclusion. Supported by approximately 300 employees and alliances with government, non-government and a range of corporate organisations; we work collaboratively and in partnership to make a difference in people's lives. We have significant expertise in providing and facilitating high quality, holistic and integrated community services that acknowledge diversity and seek to inspire and empower people to participate safely and fully in their communities.
White Ribbon Australia is a part of a global social movement working to eliminate men's violence against women. We strive for an Australian society where all women and children are free from all forms of men's violence and abuse. White Ribbon Australia was reimagined, redesigned and reinvented in May 2020 under the custodianship of Communicare. Our goal is to continue building this powerful social movement through advocacy and primary prevention approaches and strategies in communities, schools and workplaces across the country.
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