Manager Protective Security, Permanent Ongoing

• Flexible location - Role can be based in Sydney / Bathurst / Gosford / Tweed Heads
• Hybrid working options available and all flexible working arrangements considered including part-time, part-year and job-share.

The Department of Customer Service DCS is enhancing its protective security capabilities with the establishment of a permanent team to oversee protective security across the portfolio. This is a new, ongoing role created to support the strategic enhancement of security capabilities and is an exciting opportunity for a proven security manager to join our team to shape and lead protective security. The role sits within the DCS People and Culture Division and will work closely with all agencies across the portfolio.

In this role you will lead the security governance, processes and operations for the DCS portfolio. The position provides expert security advice and commercially savvy solutions to address current and emerging security risks and opportunities. The role manages all aspects of security operations, risk management and governance whilst building highly effective stakeholder relations and fostering a strong security awareness culture. An ideal opportunity for security professional looking to broaden their management responsibilities and have a portfolio wide impact.

We are an inclusive employer that fully supports flexible working and values our people for their diverse ideas, backgrounds and skills. We are committed to building a workplace that reflects the community we serve and welcome applications from everyone.

In this role you will:

• Proactively deliver effective and customer centric security operations, security risk management and advice to all stakeholders.
• Display highly developed communication, organisation and negotiation skills with the ability to influence a broad range of stakeholders.
• Have proven skills in procedure writing, policy development, incident reporting, investigations, intelligence analysis, contract management, and designing security training programs
• Provide expert security risk management advice for new projects and existing assets, proactively identifying security threats supported by detailed professional, practical and timely recommendations to address issues, mitigate risk and strengthen security measures.
• Demonstratepeople leadership or team management experience in an operational or service delivery environment.
• Undertake an enterprise security risk assessment including a threat, vulnerability, and criticality review
• Create and maintain an organisational security governance framework and relevant documentation which includes physical, personnel and information security
• Develop and maintain organisational security plans which are compliant with the Australian Standard for Protective Security and the Australian Government's Protective Security Policy Framework
• Demonstrate experience leading teams and planning, delivering, and supporting training and resources for both security teams and operational stakeholders to develop and promote a strong security awareness culture.
• Manage operational and technical aspects of security operations, including incident management, breaches and investigations and develop appropriate application of protective security measures to ensure a secure working environment
• Coordinate with internal and external stakeholders an approved personnel security process incorporating the identification and management of national security clearances
• Actively participate in and contribute to a range of emergency, incident and safety planning activities, providing specialist security related advice and performing designated roles as required including providing first line response to emergency security events, liaison with external emergency services, and post incident investigation.

To be successful in this role you will have:

• Extensive experience and knowledge in protective security, incident management, intelligence or a related field
• Proven experience in conducting security risk and threat assessments and a thorough understanding of risk assessment standards and methodology
• A strong understanding of the Australian Standard for Protective Security and the Australian Government's Protective Security Policy Framework
• A current or can obtain a Negative Vetting 1 Security Clearance

What we need from you:
An up-to-date CV (4 pages max) and a 1 page cover letter outlining how your skills and experience are aligned to the role.

For enquiries regarding this position, please contact Jim Henry on [email protected].

Salary Grade 11/12, with the base salary for this role starting at $149,739 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Sandy Anderson via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 11th August 10am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

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