· Answer phone enquiries from potential and existing customers

· Book skip bin orders, collect card payments and maintain accurate customer records

· Quote customers via phone and email via set price lists on the provision of skip bins and follow-up to ensure the best chance of closing the sale

· Maintain in house CRM to log phone and email enquires

· Experience with CRM systems (training provided for our specific platform)

· Strong data entry skills with high attention to detail

· Work with the operations team to ensure customer expectations are met

· Take ownership of AR collections for the business and improve average debtors days

· Other duties as required

· Must have full Australian work rights

· Proven proficiency in Microsoft Office Suite, especially Excel

· Minimum 2 years administrative or customer service experience