Your key responsibilities

• Participate in the preparation/implementation of relevant vendor and client agreements/plans ensuring agreements include performance management criteria that meets the needs of the department.
• Relationship management with ICT Service Providers and Vendors including Large Account Resellers (LAR) to ensure the department obtains value for money and avoids risk.
• Work collaboratively and effectively inside and outside the organisation to create, measure, report and improve vendor performance metrics.
• Work collaboratively with other parties in vendor selection, evaluation and transition into operational service provisioning.
• Act as first point of contact for vendor and contract performance management issues raised by stakeholders and service providers/vendors.
• Understand and complete vendor related contract extensions, significant orders, procurement, billing and undertake reporting responsibilities for these activities.

Technical skills, abilities and cultural capability

• Maintain a positive relationship with vendors and internal customers that leads to value for money and low risk service provision.
• Maintain knowledge and understanding of QLD Government procurement processes, guidelines and standards in a rapidly changing ICT environment.
• Provide advice, analysis and reports in writing relating to supplier/vendor performance and adherence to agreed performance metrics as outlined in a range of enterprise contracts.
• Prepare memos, advice, reports and submissions.
• Performs other essential duties and tasks specific to the position as would be reasonably required.
• This role requires you to work autonomously in a specialist team and requires you to liaise with and build productive relationships with stakeholders across the branch.

Applications to remain current for 12 months.

Job Ad Reference: QLD/651275/25

Closing Date: Tuesday, 12th August, 2025