Logo for Customer Service

Customer Service

Servco
Mascot, NSW
A$55,000-$70,000 p/a + Super
Call Centre & Customer Service → Customer Service - Call Centre
Full-time
On-site

Posted 18 days ago


At Servco™, we’re not just another trades company — we’re building a smarter, faster, and more professional future for the industry. Operating across Australia & NZ, our mission is to professionalise the trades, starting with where we shine brightest: residential plumbing maintenance.

We combine hands-on trades expertise with smart tech, logistics, and finance to deliver reliable, data-driven outcomes — and with 100 vehicles already on the road, we’re growing fast. We’ve just opened a brand-new office in Mascot, and we’re investing heavily in technology and innovation to stay ahead of the curve.

About the Role

We want a candidate to jump on board who is self-motivated and has the ability to complete the following in a thorough and passionate manner:

Answer incoming phone calls and close hot leads

Attend and manage email inbox

Allocate bookings, work orders, and tasks for technicians

Organise materials, subcontractors, and services for work orders

Submit council permits, insurances, and compliance documents

Handle customer enquiries and requests

Perform administrative duties

We're seeking a candidate who can offer the following:

Professional and adaptive phone manner

Demonstrate a flexible and ‘can-do’ attitude

Logistically astute (though google maps will be your best friend)

Strong computer literacy with the ability to learn new systems

Customer conflict resolution

Ability to multitask with attention to detail

What’s in it for you?

Frequent Training & Coaching

Exciting Opportunities for Internal Progression due to the company's growth and success!

The chance to assist with the growth of the company interstate, contributing to the expansion and success in new markets.

The opportunity to learn multiple facets of the business, from customer service to logistics, and take on new challenges in a growing company!

We are open to applicants of all experience levels, from entry-level to senior, and we are committed to providing training and support to help you succeed at any stage of your career.

If you're looking for a role where you can grow, develop new skills, and contribute to an expanding team, this is the perfect opportunity for you!


About Servco

Brisbane, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

Looking for More Opportunities?

Explore more jobs with upfront salary details that respect your worth.

Customer Service Representative

Carbiz

Logo for Customer Service Representative
Mascot, NSW
A$60,000 p/a
Full-time
On-site

Customer Service Account Manager

Think Local Search

Sydney, NSW
A$55,000-$75,000 p/a
Full-time
On-site

Customer Support Officer / Technical Customer Service Executive - $70k + super

Insight Resourcing

Sydney, NSW
A$70,000 p/a
Full-time
On-site

Customer Service Representative

People2people - Parramatta

Newington, NSW
A$70,000-$75,000 p/a
Full-time
On-site

Customer Service Officer - $65k + Super - Day shift - Blacktown

Fuse Recruitment

Logo for Customer Service Officer - $65k + Super - Day shift - Blacktown
Prospect, NSW
A$65,000 p/a
Full-time
On-site

Customer Service Representative

Complete Recruitment Solutions P/L

Blacktown, NSW
A$70,000 p/a
Full-time
On-site

Customer Service Officer - Glendenning

JJ's Waste & Recycling

Logo for Customer Service Officer - Glendenning
Glendenning, NSW
A$38 p/h
Full-time
On-site

Customer Service Assistant - Temporary 12 Month Opportunity

Narrabri Shire Council

Narrabri, NSW
A$63,791-$70,588 p/a
Full-time
On-site