Join a local Bendigo accountancy firm as a permanent Receptionist

Your new company
Our client is a leading professional services firm that delivers accounting, financial planning and lending solutions to businesses and individuals across regional Victoria. With a reputation built on trust, integrity and personalised service, our client's Bendigo office prides itself on fostering a collaborative culture where every team member is empowered to deliver excellence. You'll join a supportive environment that values work-life balance, ongoing learning and community engagement.

Your new role
As the Receptionist, you will be the first point of contact for clients, referral partners and visitors. You'll play a pivotal role in shaping the client experience and streamlining office operations.

Key responsibilities:

• Answer and direct incoming calls with warmth and professionalism
  
• Schedule, confirm and reschedule appointments using our practice management software
  
• Greet clients on arrival, manage visitor logs and organise refreshments
  
  
  

• Set up, pack down and maintain meeting rooms for internal and external events
  
• Monitor cleanliness of communal areas and liaise with external contractors as needed
  
• Order, track and replenish stationery, kitchen and printer supplies
  
  
  

• Operate, maintain and secure paper and electronic filing systems
  
• Coordinate incoming and outgoing mail, courier requests and document scanning
  
• Provide basic IT troubleshooting, liaising with our external IT provider
  
• Assist Directors, Partners, Managers and Accountants with ad hoc administrative tasks
  
  
  

• Support event logistics and catering arrangements for client seminars and staff workshops
  
• Participate in continuous improvement initiatives to refine administrative processes
  
• Contribute to a positive team culture by sharing insights, feedback and best practices
  

• Front-of-house management
  
• Office coordination & facilities
  
• Administrative & technical support
  
• Events & team support
  

What you'll need to succeed

• Proven experience in a receptionist or administrative role within a professional services environment
  
• Proficiency in Microsoft Office (Outlook, Word, Excel) and comfort learning new software applications
  
• Exceptional organisational skills, with the ability to prioritise and manage multiple tasks under tight timelines
  
• Excellent client-service mindset, demonstrating discretion, confidentiality and tact at all times
  
• Strong interpersonal skills, capable of building rapport with a diverse client base and internal stakeholders
  
• Ability to work autonomously and collaboratively, adapting quickly to changing priorities
  

What's on offer

• A close-knit, supportive team culture that celebrates your contributions
  
• Exposure to diverse professional services and opportunities for cross-functional learning
  
• Ongoing professional development, including in-house training and external workshops
  
• Flexible working arrangements to support your work-life balance
  
• The chance to be the welcoming face of a respected firm in a thriving regional city
  

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.