About us

Horizon Strata was formed to fill a much-needed gap in the market that many Owners Corporations have been searching for – a transparent, reliable, and credible service. We pride ourselves on offering Owners Corporations trades, services and insurance products that are not swayed by commission structures or incentives. We have team of highly skilled managers, accountants and support staff, with decades of combined experience of managing an extensive range of Strata properties. Our primary business centres around providing Owners Corporation management to medium and large sized buildings within Melbourne. We deliver a broad range of services from general administration, financial and funds management to maintenance and compliance work, insurance assistance and much more. The company is looking to expand its portfolio, and add key staff to support future growth.

Position Summary

Due to business growth Horizon Strata is expanding its team with an Owners Corporation Manager position at its office in Docklands. As an Owners Corporation Manager at Horizon Strata, you will play a pivotal role in overseeing the day-to-day operations of multiple owners' corporations. You will be responsible for building strong relationships with property owners, managing financial aspects, coordinating maintenance and repairs, and ensuring compliance with relevant regulations. You are required to exercise judgment, set priorities and schedule work to meet deadlines. You must display good time management and organizational skills, as well as the ability to communicate effectively to clients.

Key tasks & responsibilities

Manage a property portfolio of multi-unit properties ensuring effective management and operation of the properties

Build effective long-lasting business relationships with key stakeholders and colleagues

Oversee insurance-related matters to include claims, renewals, and Owner's queries

Manage correspondence with Owners, contractors, and other third parties

Answer day-to-day telephone and e-mail inquires

In conjunction with the financial team, create and propose budgets each financial year

Coordinate and arrange maintenance-related tasks

Issue key notices as needed for the properties

Advise Owners on matters of Owners Corporation legislation and procedure

Manage disputes that may arise while working on a sound resolution

Run and attend Committee and Annual General meetings while also taking meeting minutes as needed

Key skills & experience

Proven minimum 2 years of experience in a similar role

Strong communication skills, both written and verbal

The ability to resolve problems when they arise

High attention to detail

Experience in working in industry related software such as Strata Master, Property IQ or similar

Word, Excel and Microsoft experience

Organisational skills and time management

Benefits

Ongoing training, support and mentorship for candidates seeking career progression

Competitive salary package

Opportunity to work with the industries best and most experienced