About Us

Horizon Strata was formed to fill a much-needed gap in the market that many Owners Corporations have been searching for – a transparent, reliable, and credible service. We pride ourselves on offering Owners Corporations trades, services and insurance products that are not swayed by commission structures or incentives. We have team of highly skilled managers, accountants, and support staff, with decades of combined experience of managing an extensive range of Strata properties. Our primary business centers around providing Owners Corporation management to medium and large buildings within Melbourne. We deliver a broad range of services from general administration, financial and funds management to maintenance and compliance work, insurance assistance and much more. The company is looking to expand its portfolio, and is looking to add key staff to support future growth.

Position Summary

Reporting to the Owners Corporation Manager who you will be supporting and working alongside. This is a high-quality customer service and administrative support role assisting an Owners Corporation Manager. You are required to exercise judgment, set priorities and schedule work to meet deadlines. You must display good time management and organizational skills, as well as the ability to communicate effectively to clients.

Tasks and Responsibilities

A range of duties are required day to day, with the core of those set out below:

MEETINGS:

Prepare & issue AGM notices & agendas

Prepare & issue Committee meeting notices & agendas

End to end management of minutes (document, draft & finalise)

Manager AGM schedule & due dates for key personnel

Issue reminders to key personnel

Print notices prior meetings

INSURANCE:

Lodge claims on behalf of Owners Corporations & correspond with insurance broker

Circulate insurance renewal quotes to Committee for their approval

Pass on any queries from Owners Corporations to the insurance broker for guidance

MAINTENANCE:

Source quotes & distribute to Committee’s with explanatory notes

Issue work order’s for repairs & maintenance works

Issue notice letters for scheduled maintenance works on common property

Create re-occurring maintenance schedule for Owners Corporations & track progress

CONTRACTS MANAGEMENT:

Review contracts across portfolio & create & manage contract schedule

Source quotes for renewal & distribute to Committee for approval

ADMINISTRATION:

Prepare Owners Corporation Certificates

Answer phone calls and emails as required

Process access device queries and issue associated invoices

Skills and experience

This role is widely regarded as the stepping stone to becoming an Owners Corporation Manager. Candidates applying for this role should have the following :

Strata industry experience preferred

Strong communication skills, both written and verbal

Prior administrative experience

Real Estate, property or facilities management experience highly regarded, but not required

Customer service or relationship experience beneficial

The ability to resolve problems when they arise

High attention to detail

Word, Excel and Microsoft experience

Organisational skills and time management

Benefits

Ongoing training, support and mentorship for candidates seeking career progression

Competitive salary package

Opportunity to work with the industries best and most experienced