• Permanent Full Time| 38 hours/week
• Location: Dee Why, NSW 2099
• Salary: $90K + super + salary packaging
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

The Supported Temporary Accommodation (TA) is to provide a pathway to independence for people who are homeless or at risk of becoming homeless on the Northern Beaches of Sydney by supporting them to complete their Housing Application, to explore accommodation options and support people with other barriers that they may face.

This role is responsible for coordinating and supporting clients in line with their Temporary Accommodation support plans. The position requires delivering a broad range of case management duties, building strong and respectful relationships with stakeholders, and ensuring culturally appropriate support. The role also includes completing administrative tasks and actively participating in relevant Mission Australia meetings and forums.

Your key responsibilities will be to:

• Conduct comprehensive case coordination and assist the clients in meeting the requirements of their Temporary Accommodation support plan.
• Undertake initial registrations and advocate to internal and external services to support clients transitioning
• Create and update individualized case management files and undertake a range of case management duties
• Develop strong relationships with key internal and external stakeholders and work respectfully to provide culturally appropriate support
• Complete a range of other administrative duties and participate in relevant MA meetings and forums

Requirements for Success

• A relevant qualification in Community Services, Social Work or related field
• Minimum 2 years of experience in a similar role
• Strong Case management experience
• Driver's Licence
• Trauma informed knowledge
• Excellent interpersonal skills with ability to work cooperatively in a team environment and independently
• Excellent internal and external stakeholder management with high level communication skill

Before starting work with us, you will need to undertake a national police history check, qualifications, referee checks and working with children checks.

Your benefits

• Rewarding work - every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We Strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

How to apply

Click 'Apply' and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you