About the Company

Join a highly successful, long-established Melbourne-based Managed Services Provider (MSP) that has been delivering cutting-edge IT solutions since the 1990s. With a loyal and growing customer base across multiple industries, our client is a trusted partner for managed and professional services, known for delivering real business value through technology.

The Opportunity

This is more than just an Account Manager role — it’s your chance to take the lead in driving revenue growth and shaping client strategy. You’ll manage a portfolio of active clients while identifying new business opportunities across a fast-evolving tech landscape.

If you're commercially driven, technically fluent, and love turning business problems into practical IT solutions, this is the role where you’ll thrive.

What You’ll Be Doing

Own and grow key client relationships, ensuring exceptional service and retention

Drive revenue by identifying upsell, cross-sell, and new business opportunities

Collaborate with technical teams to deliver tailored, outcome-driven solutions

Stay ahead of industry trends to offer clients strategic advice and fresh thinking

Represent the business confidently at meetings, events, and networking opportunities

Champion client success while consistently meeting or exceeding sales targets.

What You Bring

You’re a relationship builder, a trusted advisor, and a sales-savvy professional who understands the MSP world.

A proven record of sales or account management success in an MSP or IT services setting

Strong communication and influencing skills — you can engage and impress at every level

A results-driven, proactive mindset — you’re motivated by targets and client success

Solid understanding of IT infrastructure, cloud, security, and communication tech

Tertiary qualifications or equivalent hands-on experience in tech or business.

What’s in It for You?

Senior-level role with a competitive package and genuine long-term career growth

Pathway to sales leadership or strategic account direction

Join a respected MSP with a strong brand and supportive internal culture

Convenient inner-suburbs location with on-site parking.

Eligibility
Applicants must be Australian Citizens or Permanent Residents. Unfortunately, this role is not open to temporary visa holders.

Ready to Make an Impact?
If you’re ready to drive growth, deepen client partnerships, and be part of a dynamic MSP team, we want to hear from you.
Apply now with your resume and make your next move count.