About the team

The Chief Procurement Office provides expert advice, strategic direction and procurement solutions to deliver the Council Plan and drive impactful service outcomes. With a focus on providing strategic sourcing services, we’re leading the charge in delivering critical infrastructure, services and goods to our community.

About the role

The Contract Management Lead is responsible for providing high-level service in contract management and administration, including planning, operational and commercial performance, governance, risk, and compliance functions within a procurement framework.

In this role, you’ll take the lead on complex, high-risk contract management activities, delivering strategic advice and building trusted relationships. You'll play a key role in shaping critical decisions through high-quality documentation and data analysis, while championing continuous improvement in supplier engagement, compliance, and best practice.

As a leader, you’ll also mentor and develop contract management officers, helping to build a capable, collaborative, and high-performing team.

We’re looking for people who have:

Demonstrated experience in leading high-risk and/or complex contract management activities.

Proven stakeholder relationship management and negotiation skills with the ability to manage expectations and resolve conflict to build trust through accountability.

Analytical and problem-solving skills with the ability to interpret complex data and trends, with a proactive approach to identifying opportunities and risks with sound judgement.

Proven ability to successfully drive capability improvements within a large, diverse organisation.

Organised and self-motivated with the ability to prioritise tasks.

Experience creating and reviewing documentation to support contract management activities.

Sound skills utilising software including Adobe, Outlook, Word, Excel and maintain accurate data in systems including Open Windows, SAP,Objective and SharePoint.

Demonstrated experience supervising and coaching team members to foster a high-performance culture that delivers continuous improvement.

Be part of shaping the Gold Coast’s future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:

Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations

Personal and professional development courses

Access to 350+ fitness facilities through Fitness Passport

4 free confidential counselling sessions a year for you or an immediate family member

1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community.

How to apply

For more information, view the position brief by clicking the paperclip icon in the top right corner of this screen.

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents need to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email [email protected].

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Contact Person

Amanda Carroll

Contact

[email protected]

Closing Date

Sunday, 10 August 2025

Applications close at 10.30pm on the listed closing date.

We’re committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high-performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We consider all qualified candidates for employment, irrespective of race, age, religion, gender identity, sexual orientation, disability, or other protected characteristics by law.