We take immense pride in being a service business that places people at the heart of everything we do.

Our vision is to “Operate great workplaces.”

We are thrilled to announce that full-time and casual opportunities are available across various roles.

The Opportunities

We are currently recruiting for the following roles:

Reception / Concierge - Front of House – Sydney CBD

Support Concierge (Agile Team) Full time & Casual Roles

Our roles offer exceptional opportunities for individuals looking to transition into a corporate environment, leveraging their hospitality and customer service skills. No two days are the same!

As part of these roles, your primary responsibility will be to curate exceptional experiences that leave a lasting impression on our visitors and occupants. You will be the driving force behind ensuring every interaction is seamless and memorable. Furthermore, you will play a crucial supporting role for our clients, working across any of the core services: Front of house (Reception), Concierge, Placemaking support, Hospitality, Workplace Solutions, Events and Meeting coordination

This role involves periods of walking, standing, sitting, and manual handling, keeping you active and engaged throughout your workday.

What you'll bring to the role:

At least two years of experience in a customer-facing role, preferably in hospitality, airline, retail, or a similar service-oriented sector.

Strongly embodies a customer-centric and hospitality-led mindset, adapting to visitors'/employees' needs and preferences to enhance their overall experience.

Strong problem-solving skills with a creative and pragmatic approach, always maintaining a positive and solution-focused mindset in addressing challenges.

Why you should choose First Contact:

Rewarding Monday-Friday, enjoy your evenings and weekends

Compensation surpassing industry standards

Outstanding rewards program - earn gift cards and perks

Learning and development from some of the best leaders in Australia workplace experience.

Around the clock support through our wellness partner “Sonder” Employee Wellbeing Platform

Are you ready to embark on a professional journey like no other? Join our team today and become a vital part of this exciting adventure!

Together, let's create a workplace experience that leaves a lasting impression.

Apply now, and let's make a difference together.

https://firstcontact.co/Home/CareersDetail/343