
Receptionist and Director of Everything Speaks
Harcourts
Posted 6 days ago
Join a passionate, dynamic and up and coming Real Estate Team
Are you polished, professional and people-focused?
We’re on the hunt for a friendly and proactive Receptionist to be the face and first impression of our energetic and growing Real Estate Team and take on the very important role of “Director of Everything Speaks”
About the Role:
As the first point of contact, you'll create a welcoming experience for clients while keeping our front-of-house and office running smoothly. This role is ideal for someone who thrives on client and Team interaction, takes pride in presentation, and loves keeping things organised for the whole Team and Office. This role isn’t just the role of “Receptionist”, it is also the extremely important role of “Director of Everything Speaks”
Key Responsibilities:
Greet clients and visitors with a warm, professional welcome
Answer and direct calls and enquiries efficiently
Maintain front office presentation and ensure smooth daily operations
Provide administrative support to the sales, property management and operations teams
Assist with mailouts and ad-hoc marketing and admin tasks
Manage office supplies and gifts for clients and Team
Be 100% across the detail of “Everything Speaks”
What is the definition of “Everything Speaks”
To care for every touchpoint, visual cue, and interaction within the business to ensure it reflects professionalism, quality, and alignment with our brand and values.
Ensure the experience of walking into our office for both clients and our Team are seamless, warm, exciting and polished.
Review the office on weekly basis and ensure that everything is order, spot gaps and /or inconsistencies and provide feedback to the Leadership Team where required.
Be naturally observant, detail driven and genuinely cares about both people and excellence
Has a great sense of style, sense of aesthetics and the impact that this can have on others
About You:
You’re well-presented, friendly and confident
You have strong communication and people skills
You're organised, detail-oriented and can juggle multiple tasks with ease
Real estate or reception/admin experience is highly regarded (but not essential)
You're tech-savvy, process driven and can pick up new systems quickly
What We Offer:
A supportive and high-performing team culture
Career progression opportunities within the real estate industry
Ongoing training and development
A vibrant and professional office environment
Salary discussed with each individual as this will be based around experience.
Ready to be the heart and soul of our office?
About Harcourts
Established in 1888, Harcourts is the second largest and the fastest growing real estate group in Australia/New Zealand, boasting a national franchise network of 897 offices across 11 countries and over 6,419 team members globally.
Our award-winning teams offer a full range of real estate services both locally and internationally, sharing a commitment to providing an exceptional real estate experience by always putting our customers, business partners and clients first. Our unwavering desire is to help everyone we work with to achieve success. Whatever their ambitions and needs, we do everything we can to make it possible.
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