Position Summary:

The Sales & Marketing Associate is a predominately field-based role, responsible for developing and maintaining relationships with caravan manufacturers, dealerships, and service agents. This role involves travelling to client sites, presenting product solutions, supporting after-sales enquiries, and identifying new business opportunities in the caravan industry. The position plays a key role in delivering exceptional customer service and promoting a positive brand experience.

Key Responsibilities:

Sales & Customer Engagement

· Conduct regular face-to-face visits with caravan manufacturers, service agents, and dealerships

· Identify and pursue new business opportunities

· Deliver tailored product demonstrations and technical support during customer visits

· Generate quotes, follow up on leads, and process orders

· Provide post-sale support and maintain long-term relationships

· Attend trade shows, expos, and promotional events as a brand representative

Marketing & Product Education

· Collaborate with management on developing marketing strategies and promotional campaigns

· Assist in the creation of product brochures, user guides, sales flyers, and digital content

· Provide feedback on product reception, customer needs, and content effectiveness

· Support the preparation and distribution of educational materials

· Contribute to social media content ideas and overall marketing initiatives

Sales Strategy & Reporting

· Contribute to sales planning by identifying growth opportunities and monitoring competitor activity

· Report regularly on sales performance, customer interactions, and pipeline development

· Help set and achieve sales targets in line with business objectives

· Maintain accurate records in CRM systems and ensure all customer data is up to date

Skills and Qualifications:

· Strong communication and interpersonal skills

· Results-driven with a proactive and self-managed approach

· Comfortable explaining technical products and installation processes

· Creative thinker with a keen eye for marketing opportunities

· Highly organised with strong follow-up and reporting capabilities

· Confident using digital tools (CRM, Office Suite, online content platforms)

· Semi-skilled in mechanical and electrical principles

· Strong desire to learn and grow within a dynamic, growing business

· Experience in website management and familiarity with Xero software (highly desirable)

· Knowledge of procurement and product sourcing (advantageous)

Education and Experience:

· High school certificate required; technical or vocational training preferred

· Experience in a similar role within a technical, sales, or caravan-related industry is advantageous

· Valid manual driver’s licence (essential)

· Willingness to travel across states/regions (some overnight stays required)

Hours & Benefits

· Full-time or Part-time hours negotiable

· Flexible working arrangements to suit personal and professional needs

· Ongoing mentoring and support from industry professionals

· Collaborative, growth-oriented work culture

· Career development opportunities

· Company car / car allowance

· Company phone / phone allowance

· Onsite drinks and snacks fridge

· Annual staff holiday bonus

· Generous Salary Increase Policy (minimum CPI increase annually)

· Additional one-week leave between Christmas and New Year