Role Summary

The Administration & Operations Assistant will provide part-time support across a range of administrative, operational, and inventory-related tasks. This role is critical in ensuring the smooth daily functioning of the office and warehouse environment, involving direct coordination with the Director, assistance with internal and external inquiries, and management of phone communications. The position also includes responsibilities in maintaining accurate inventory records and supporting routine office processes.

Key Responsibilities

Coordinate and manage day-to-day inventory records and stock movement documentation

Assist with administrative inquiries from customers, suppliers, and internal staff

Provide support to the Director by managing follow-up actions and assisting with correspondence

Handle incoming phone inquiries and route calls as needed

Maintain filing systems (digital and physical), track documentation and records

Process and track purchase orders, delivery dockets, and resolve stock discrepancies

Support office operations and general administrative duties

Liaise with warehouse staff regarding inventory inflow/outflow

Employment Details

Employment Type: Permanent Part-Time

Working Hours: 30 hours per week, Monday to Friday

Work Schedule: Daily hours can be structured flexibly within business hours by mutual agreement

Key Skills and Requirements

Prior experience in administration, inventory coordination, or operations support

Strong verbal and written communication skills, especially phone handling

Excellent organisational and multitasking abilities

Proficient in Microsoft Office Suite; experience with inventory or ERP systems is advantageous

Ability to work independently and take initiative

Professional, dependable, and solutions-focused attitude