Empire Window Furnishings is enjoying strong growth and we are extremely proud of our values and organisational culture, where we make every possible effort to help you grow personally and professionally in an environment that is geared to bring the best out of you.

Your position will require excellent customer services skills, data entry, other administrative tasks. You must be passionate to take on any task with a can-do attitude. More specifically your role will be delivering strong emphasis on managing incoming phone calls while ensuring a high level of customer service.

You must possess the following qualities:

• Excellent team player.
• Flexible for taking on a variety of tasks.
• Strong computer skills.
• Attention to detail is a must.
• Flexible in working with office team members on a regular basis.
• Proactive and committed to providing. excellent customer service.
• Can do attitude

Your responsibilities:

• Perform general reporting obligation.
• To provide a help desk service for all staff with queries/issues and to also provide this service to Clients.
• Demonstrate excellent communication skills and telephone manner.
• Receive phone calls, transfer calls, take messages and meeting clients in showroom.
• Provide admin support to team members.
• Data entry on our user-friendly database and online systems.

Skills and experience required:

• Administration / Customer Services
• MS Office proficiency.
• General office administration / Customer Services experience.

If you are ready to take on this role, we would love to hear from you. Shortlisted candidates will be contacted on an immediate basis. To apply for this role, please forward your resume at [email protected]