Collections Officer | $75K + Super + Quarterly Bonus

Ready to make the move from consumer to commercial credit? This could be your chance.

The Company
This well-established global organisation has a proud history of over 100 years in its industry, known for its quality products, exceptional service, and strong, stable team environment. With a solid footprint across Australia, their Silverwater office offers long-term career security and a grounded, no-ego workplace.

The Role
Reporting to the Credit Manager, this full-function role sees you managing a $12 million ledger across roughly 700 accounts. You'll have your finger on the pulse when it comes to collections, working closely with internal teams and customers to keep accounts tidy and cash flowing in. Here's a peek at your day:

• Making around 30 outbound collection calls per day (friendly, firm, and always professional)
• Sending out statements and reminders
• Cash allocations and reconciliations (you love a ledger that balances!)
• Running credit checks for new customers
• Resolving queries — you're the calm in the credit storm
• Processing invoices, payments, and the occasional credit note

This role would suit someone from a commercial credit background or someone from a consumer collections agency who’s ready to step up and take ownership of a ledger in a corporate setting. You’ll be supported every step of the way.

The Candidate

• Previous experience in credit collections — commercial or consumer
• Confidence to manage your own accounts and build rapport with customers
• A proactive, solutions-focused mindset
• Strong Excel skills — think VLOOKUPs and PivotTables, not just copy-paste
• Top-notch communication and a knack for negotiation

The Benefits

• $75K + Super + Bonus Potential (up to $2K per quarter for smashing team goals and reducing aged debt)
• Free onsite parking in Silverwater
• Super stable business with great internal support
• Down-to-earth team

In the first instance please apply online for additional questions please call Keryn Drew or Debbie Hannaford on 0298917400.

At Elements Recruitment we exist to help people find the right place and help businesses grow with the right people. That’s why we welcome candidates from all walks of life and offer adjustments if needed. If there’s anything we can do to make the recruitment process more comfortable or accessible for you let us know.