Somerset Regional Council is seeking a highly motivated and experienced individual to support the organisation in the following role.

Part-time Customer Service Officer

HR and Customer Service Department

Permanent Part-time

Reference No: HR054/25

Do you have a passion for providing an exceptional customer experience?

A great opportunity exists to join the Customer Service Team to provide efficient and effective customer service to our residents, visitors and organisation. This role offers a unique opportunity to work as part of the Lowood QGAP branch which provides some Department of Transport and Main Road Services including registration renewals and more.

The position will be required to cover the following shifts at the Lowood and Esk Customer Service Centre:

· Week 1 – Monday (Lowood), Wednesday (Lowood) and Friday (Esk)

· Week 2 – Monday (Lowood), Tuesday (Esk) and Wednesday (Lowood)

To be successful in this rewarding role, you will have:

· Exceptional customer service, interpersonal and communication skills

· Previous administration and cash handling experience

· Ability to work effectively as part of a team

· Ability to work with sensitive and confidential information.

Head over to our website to find out more about working for Somerset Regional Council.

https://www.somerset.qld.gov.au/employment

Applications are to be submitted by 5pm Friday 8 August 2025.

Lifestyle and Liveability

Located in the heart of south-east Queensland, Somerset is a large region of lakes and landscapes, in fact we’ve got 5,373km2 of countryside for you to explore.

We’re home to the Brisbane Valley Rail Trail, Australia’s longest recreational rail trail, 161km of high-quality track just waiting for you to cycle, hike or horse-ride. Our lakes are second to none and the perfect spot to drop a line or take a dip. Thrill seekers are covered with a range of outdoor adventures from skydiving to horse-riding.

Rush hour traffic? Forget it. When you live and work in Somerset, the work commute is likely to be through hills or paddocks under big blue skies. Parking is never a problem, and it’s free.

When you take a job with Somerset Regional Council, you’re making a choice for both career development and a better lifestyle.

Benefits of working for Somerset Regional Council

• Nine (9) day fortnight

• Up to 12% employer superannuation contributions

• Work-life balance and flexible work arrangements

• Opportunities for ongoing growth and education

• Access to employee assistance and staff wellness program

• Employment with a financially strong community-based organisation.

More information is available at www.somerset.qld.gov.au or (07) 5424 4000. Applications are to be submitted by 5pm Friday 8 August 2025.

Mail: Chief Executive Officer

Somerset Regional Council

PO Box 117, Esk Qld 4312

Email: [email protected]

Phone: (07) 5424 4000

Experience Somerset…