About us

Authentic Security is an Australian owned and operated business that commenced operations in 2007. We have working depots in the key Sydney, Brisbane, Melbourne, Perth, Newcastle, Hobart and Adelaide markets and a contractor network nationally to facilitate our customer requirements. Authentic Head Office is conveniently located in Moorebank close to the M5 corridor.

We are looking for a talented individual to join our team and help us with the next chapter in our business journey.

POSITION OVERVIEW

The National Continuous Improvement Manager will assist in a focus on driving organisational excellence through the implementation of continuous improvement initiatives across the business. This role will work with our multiple operations teams, Sub contractors, and executive teams to work on strengthening and developing strategies to optimise efficiency and enhance the overall performance of the business.

PRIMARY DUTIES & RESPONSIBILITIES

Duties and expectations include, but not limited to:

Develop new and improved processes, Systems and equipment.

Deliver projects on time, at the right quality standards, within budget and to the required safety standards.

Work closely with key departments to identify and establish key areas for improvement.

Strong Audit focus on a national scale including both internal and external Audits.

Ensure ongoing development of cross functional teams.

Liaising with clients, the national operational teams and our subcontractors

Embed Governance, compliance and risk mitigation practices across the procurement process.

Maintaining and building rapport/relationships with existing and new clients

Adherence to all Authentic policies and procedures

Drive a collaborative nature with all staff, including supervisors andLine managers

Ensuring communication is always of a respectful manner and tone with all staff

Participation in regular team meetings, assisting in facilitating feedback from staff

Ensures adherence to security procedures and security measures

Ensures adherence to internal and external audit requirements

Compliance with statutory, legislative, and licensing requirements, including EO (Equal Opportunity), WHS (Workplace Health & Safety) and security.

Ensures proper recording, management, and resolution of customer discrepancies, including customer queries when required.

Effective and timely communication and reporting to management when concerning discrepancies and non-compliance.

QUALIFICATIONS AND EXPERIENCE

Demonstrated ability to work autonomously and efficiently while coordinating and prioritising multiple daily tasks to completion.

Advanced understanding of tech and API systems

Advanced literacy and Numeracy Skills

Data entry/Computer skills/Proficiency in Microsoft Suite

Flexibility to complete tasks outside of work hours (If required)

Ability to meet deadlines

Work well under pressure

Good interpersonal and communication skills

Accuracy and attention to detail

Ability to work well in a team environment or autonomously - Essential

High level of honesty and integrity