What G4S can offer you

• Paid 6-week, full-time comprehensive training program
• A great deal of variety in the role, with no two days being the same
• Uncapped $500 bonuses if you refer someone that joins G4S
• 42 hours per week, working a 24/7 roster giving you more days off

About the role

We manage custodial and transport operations across Justice Services in Northern Territory including Local Court and Watch Houses across the Darwin region. Our Custody and Transport Supervisors are responsible for the day to day supervision and management of our Custody and Transport Officers. You'll oversee supervision of frontline operations, including custodial management, transportation, court-related duties, and medical escorts. You'll also act as a key point of contact for clients, contractors, and other key stakeholders.

More specifically you'll be responsible for:

Operational Management and Supervision

• Oversee daily operations, including staffing, scheduling, and resource optimisation, to ensure safe, efficient, and effective service delivery under the Justice Services Contract.
• Provide direct leadership and performance management to Custody and Transport Officers, fostering a culture of compliance, continuous improvement, and safety.
• Manage operational incidents, enforce security protocols, address OHS issues, and ensure equipment/vehicle readiness to mitigate risks and maintain a secure environment.

Stakeholder and Client Management:

• Organise and coordinate external escorts as required, liaising with relevant agencies and personnel.
• Liaise with subcontractors regarding vehicle servicing, prisoner meals, computer systems, and security, ensuring service delivery aligns with operational needs

Custodial and Court Operations:

• Supervise the effective operation of court proceedings and various custodial environments, including correctional/law enforcement facilities, court holding areas, and medical facility settings.
• Ensure accurate, timely, and complete submission of all compliance documentation and operational reports by Custody and Transport Officers.

What we're looking for

• Demonstrated supervision experience in a correctional, custody, or security setting.
• You hold a full and current Australian driver's licence
• Full availability to work a 24/7 rotating roster

The recruitment process

G4S runs a staged recruitment process, running for 4-6 weeks, that includes:

• Applying online with a CV
• Phone call with a member of the Talent Acquisition team
• Attending an onsite interview in Darwin with 2 members of the G4S team
• Background checks, including a national police check, reference checks, and a medical assessment
• A SAFE NT corrections clearance - submit and receive a full clearance from Corrections and Police NT for approval to work after training

About G4S Australia and New Zealand

G4S, An Allied Universal® Company is a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. With a workforce of approximately 800,000 employees worldwide and over 2,000 across Australia and New Zealand, we leverage global best practices to help deliver our promise locally: keeping people safe so our communities can thrive. We partner with Government, industries and law enforcement agencies to deliver Integrated Security and Justice Services across a diverse range of portfolios, including Port Phillip Prison, Mount Gambier Prison, Prisoner Transport Operations, Court Security, Custody Centres, Corporate Security, Mobile Speed Cameras, our Support Offices, and more.

For more information about G4S Australia and New Zealand, please visit g4s.com.au. To explore a career with G4S, please visit g4s.com/careers-anz. To hear directly from our staff about why they enjoy working at G4S, visit g4s.com/careers-anz/life-at-g4s.