What G4S can offer you

• A strategic leadership role impacting critical justice services in the Northern Territory
• A great deal of variety in the role, with no two days being the same
• Uncapped $500 bonuses if you refer someone that joins G4S
• Monday to Friday position, based locally in Darwin

About the role

We are seeking a highly motivated and experienced Operations Manager to lead our Justice Services in the Northern Territory. Reporting to the Manager - Justice Services, Northern Territory, you will directly manage a team of three Supervisors and Custody & Transport Officers. This role is pivotal in driving operational plans, managing performance, resources, and risk to achieve contract objectives, and fostering a high-performing, compliant operational culture. You will ensure the seamless and compliant delivery of agreed service levels for custody, transportation, and court-related duties

More specifically you'll be responsible for:

• Executing Justice Services Contract operations daily
• Monitoring and reporting on KPIs, implementing corrective actions
• Optimising resource deployment and managing operational budgets
• Direct operational planning, rosters, and scheduling
• Ensuring rigorous process adherence and identifying improvements
• Developing, implementing, and overseeing emergency and incident management
• Providing strong leadership, training, and managing workforce planning

What we're looking for

We're seeking an adaptable leader with a strong commitment to operational excellence and duty of care to all stakeholders. You will have:

• Extensive operational leadership in custodial, law enforcement, security, or transport environments.
• Comprehensive understanding of contract management, robust frameworks and abatement regimes.
• Proven ability to translate strategic objectives into actionable operational plans.
• Strong analytical, problem-solving, and communication skills.
• Clear police clearance, relevant legal knowledge, and successful completion of all required training.

The recruitment process

G4S runs a staged recruitment process, running for 4-6 weeks, that includes:

• Applying online with a CV
• Completing a phone screen with our Talent Acquisition team
• Attending an onsite interview with our G4S Management team members
• Background checks, including: a national police check, reference checks, and work rights verification
• A SAFE NT corrections clearance - submit and receive a full clearance from Corrections and Police NT for approval to work after training

About G4S Australia and New Zealand

G4S, An Allied Universal® Company is a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. With a workforce of approximately 800,000 employees worldwide and over 2,000 across Australia and New Zealand, we leverage global best practices to help deliver our promise locally: keeping people safe so our communities can thrive. We partner with Government, industries and law enforcement agencies to deliver Integrated Security and Justice Services across a diverse range of portfolios, including Port Phillip Prison, Mount Gambier Prison, Prisoner Transport Operations, Court Security, Custody Centres, Corporate Security, Mobile Speed Cameras, our Support Offices, and more.

For more information about G4S Australia and New Zealand, please visit g4s.com.au. To explore a career with G4S, please visit g4s.com/careers-anz. To hear directly from our staff about why they enjoy working at G4S, visit g4s.com/careers-anz/life-at-g4s.