The Accommodation Program Coordinator plays a crucial role in DVPC’s provision of safe emergency accommodation for women and children escaping domestic and family violence. This position is responsible for building, nurturing and managing strong partnerships with hotel and motel providers to ensure the availability and quality of crisis accommodation options. As the primary point of contact for accommodation partners, the role ensures clear communication, timely issue resolution and a positive, professional relationship between DVPC and accommodation providers.

Who should apply?

Have you worked in Hotel sales? Have you worked as a Front Office Receptionist, Manager or Duty Manager and thrived in a fast paced high demand role, this unique opportunity could be for you. Proven experience building relationships across multiple stakeholders which showcase your ability to influence and negotiate successful temporary accommodation for women in crisis is essential to be successful in this critical role.

Experience working in the domestic and family violence, homelessness or related sectors would be an advantage.

DVPC celebrates diversity and is committed to creating an inclusive environment for all employees.

You are required to have a current drivers licence - outreach to accommodation sites across the Gold Coast region is an essential part of this role.

About the role

The Accommodation Program Coordinator will support women who have experienced domestic and family violence by sourcing emergency accommodation. Building and maintaining excellent relationships with local accommodation providers is a key success factor.

Other key factors include and not limited to:
Strong attention to detail and maintenance of accurate records

The ability to maintain confidentiality and show absolute discretion for all client information

Support accommodation employees to understand the needs and sensitivities of women and children experiencing domestic and family violence

Provide timely updates to internal teams about accommodation availability, issues or changes

Respond promptly to any concerns or incidents raised by accommodation providers or clients, working collaboratively to find resolutions

Track usage, vacancy trends, service quality and contribute to reporting and consistent evaluation of the Accommodation Program

This is a full-time (36.25hrs/week) role. 1 Year fixed term contract

For the full Position Description please visit our website https://domesticviolence.com.au/about-us/job-opportunities/

Salary

SCHADS Award SACS Level 5

The pay point will be determined by the successful applicant's experience and qualifications.

A 1 year fixed term contract will be offered.

About us

The Domestic Violence Prevention Centre (DVPC) is a specialist service which supports women, children and young people who have experienced domestic and family violence. We also deliver the Men's DV Education and Intervention program and convene an Integrated Response group that works with agencies on the Gold Coast to improve collaboration and responses to victim survivors of domestic and family violence to enhance their safety and wellbeing.

DVPC is committed to working towards a world in which all women, children and young people can exercise their rights to live free from violence and make informed choices about their relationships.

We offer employees

Flexible working arrangements

A dynamic workplace that values innovation and quality practice

A trauma-informed, supportive work environment with a commitment to staff wellbeing

Competitive salary with salary packaging benefits

5 weeks annual leave

Career diversity and growth opportunities

Professional development opportunities to grow your practice

Employee Assistance Program

How to apply

Visit our website to download the full Position Description. https://domesticviolence.com.au/about-us/job-opportunities/

Write a cover letter outlining how your relationship, influencing, negotiation and communication skills have driven results and created impact. Your application needs to express how you have been successful in developing these skills.

Upload your resume and cover letter on Seek.

Applications close on at midday Monday 11 August 2025

For enquiries please email [email protected]