Logo for Customer Service Specialists

Customer Service Specialists

Campbelltown City Council
Campbelltown, NSW
A$78,239.04-$84,692.74 p/a
Call Centre & Customer Service → Customer Service - Customer Facing
Full-time
Hybrid

Posted 6 days ago


Customer Service Specialists

Multiple positions available! Permanent, Temporary Full time, Part time and Casual

Salary from $78,239.04- $84,692.74 + 12% Superannuation

Secure and free staff car park

Our Customer Service team are looking for energetic, passionate, customer-focused individuals to join our team at Campbelltown City Council.

About us:

We are not your usual. We are upbeat, resourceful and determined. Our staff and community are at the core of what we do, looking for ways to work together and support each other. Naturally welcoming, we share good-natured humour and positivity. We aim to inspire a sense of possibility and create opportunities for all by rolling up our sleeves. Our workplace is agile and flexible, keeping ahead of the times. Be a part of it, let’s get something started.

About the role:

To thrive in this role, you’re someone who finds it easy to build and maintain positive relationships to be able to provide a great customer experience.

The role will see you respond to customer enquiries over the phone in our contact centre, on email and manage the day-to-day operation at our front counter in a high volume and fast paced environment.

If you’re agile, dynamic and love working with people where every day is a great day for making an impact with customers, then this role is for you.

Suitable candidates will also be added to a Talent Pool and contacted for future vacancies that arise over the next 12 months.

The successful candidate will demonstrate the following key skills and attributes:

Passion for providing a fantastic customer experience

Experience working in a contact centre

Well-developed interpersonal, written and oral communication skills

Experience working with people from diverse cultural backgrounds

Highly developed computer skills with the ability to learn systems quickly

Ability to work effectively in a high-pressure team environment

Experience handling cash and processing payments

Commitment to living our values of respect, integrity, teamwork, trust and optimism. It is through respect, integrity and teamwork that we build trust and create optimism for Campbelltown’s future.

As a member of our friendly and passionate team, you’ll receive the following benefits:

Salary from $78,239.04- $84,692.74 + 12% Superannuation

Flexi-time

Generous leave provisions

Generous professional development opportunities

Secure and free staff car park

Applications close: Thursday, 31 July 2025

For further information on this position please contact Kerrie Conway, Team Leader on 02 4645 4453.

Sound like you? Apply now!

Campbelltown City Council is an Equal Employment Opportunity employer and values the unique contributions of all people. Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability are encouraged to apply. Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel.

Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel.


About Campbelltown City Council

Eagle Vale, NSW, Australia

Campbelltown was founded in 1820 by Governor Lachlan Macquarie and named after his wife Elizabeth, whose maiden name was Campbell.

Our city is located 53 kilometres southwest of Sydney and covers an area of 312 square kilometres extending from Glenfield in the north, Menangle Park in the south, the Scenic Hills in the west and the Georges River in the east.

Campbelltown is located in south west Sydney with a diverse population of more than 150,000. We are well known for the combination of our city lifestyle and natural environment.

Source: This is an extract from the company's own website.

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